[Resolved]  Samsung Ultra Slim 29 Inch — color shade is coming

Address:

Pondicherry, Puducherry

Dear Madam/Sir....

I purchased Samsung Ultra slim 29 inch TV in Mani Electronics puducherry on 10th Jan 2011..In show room they given display tv to us.. they said that they have been kept that tv one day before only in display .. and also they dont have extra new tv also... Monday is the good day for us so we also dont want to go home without tv.. somehow they convenienced and we paid the money and taken the tv.. after a small pooja in our home we switched on the tv we got shocked, bcoz all the corners of tv screen we found same colour started to come.... So next day morning immdiately i called the show room guy and informed about the problem, he said dont worry sir its a small problem its coming bcoz of magnetic power in ur house... he promised to send the technician from samsung... i told them i dont want any technician i need a new tv, for that he told let them come and check first than we decide later... i also agreed... evening some one came from service centre and he did some magic that clour shade suddenly gog disapper... he told the same story that magnetic power in ur hall so only it came... we were happy... but again in wednesday morg the same problem araised... When i call this time to service centre no body is answering me properly..... i paid this much of money to get ur product , but u people will never bother about the customer.... I think i did the big mistake by choose Samsung TV for our house... i trusted samsung but u people cheated us.... Now they are telling in 29 inch tv this clour shade proplem will come ... why cant they should inform us before itself.... My request is to change the TV which u sold to us and give us the new one.... i dont want any body else coming and checking my tv... its the one year r two year old one.... its the new born baby from samsung how can this defect will come... We a replacement of new tv..... otherwise i have to go to consumer court.....

We purchased tv in the name of Ms Vishvaja.


Thanks & Regards

Sivaradjou.A
Contact No: [protected]