[Resolved]  Samsung / Ultraslim Colour Tv (21b860) — Complaint for Samsung product & services

Hi,

I had a very bad & bitter experience from Samsung product & services.

I have recently purchased a Samsung ultraslim colour TV (model no.- 21B860) on 16th june-2009 from Aakash Samsung Plaza, Laxmi nagar, New Delhi.

Within few days there are permanent colour patches on screen and curve / blend in picture from right & lest side.

I have registered complaint on samsung toll free no. (complaint no.- [protected]). Samsung engineers visited twice but they are not able to rectify this problem & still I am facing same problem.

Now the worst part is that I am daily making calls to samsung toll free no.'s[protected] / [protected]) but nobody is visiting to my place to rectify this problem.

I am literally fedup making calls to samsung toll free no's

I can't expect such pathetic services from Samsung and expect better services from such big brand name.

So it's my humble request to you as you are not able to rectify problem of your own product so pls change my defective TV with a new TV.

Anticipating an early response

Warm Regards,
Alok Srivastava
Mobile no: +91 [protected]
Ghaziabad
India