Samsung Wa82v59eo / X2 — water reflect from hose pipe

Address:Tiruchirappalli, Tamil Nadu

Dear Sir,
I am having all electronic home appliances produced by ur company such as Air Conditioner, Fridge , and
Washing machine. I have purchased the washing machine 9.2.2009 and it was working to the full satisfaction of my family. the A/C and Fridge are working in good manner. From y'day the water from the tap is reflected and it is leaky. I have contacted the service centre and they have sent a staff and i was told that the adaptor is to be replaced and this will not be availabel in his office and he has to purchase from outside market and he demanded Rs.110/ as Service Charges. I do not understand without doing solution to the fault how can i bear the service charges and I have refused and requested him to set right things and u
may bill whatever as per company rules and i am ready to pay. he left my house. I do not kinw whether i can use the machine after clearing the fault and i have also requested to replace the filter instrument as the knob has been broken.
Kindly instruct the staff to do the needfull at an early date.
G.Kannan,1977 New Nehru Nagar, No.1 Tolgate, Bikshandarkoil p.o 621216 Tiruchirapalli Dist.Tamil Nadu . Phone[protected] Mobile [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information