[Resolved]  Samsung Washing Machine 80 Hag — Poor service

I have purchased a Fully automatic Washing machine of Samsung from Pazhayakadavil Audio Vision, Thalayolaparambu, Kottayam District, Kerala on 06.05.2006 vide Bill No.459. Now it is not working. As suggested by the dealer, I have registered a complaint at Kottayam Service centre on 15.07.2009. My complaint Reg.No. is [protected]. Till today, I have'nt got it rectified. The service executive who attended (Mr. Bineesh) said the problem is with PCB and they are waiting for the spare to receive from Chennai. But, unfortunately, they haven' t got the same till today. Whenever I enquired about the status of my complaint, I am getting very silly excuses.

Please make available the spares to Kottayam service centre and do the needful to get me the washing machine repaired at the earliest.

Thanking you,

Letha K. John
Mob :[protected]