Samsung Washing Machine — Exchange/ Replacement require due to not suitable

Address:

Ahmedabad, Gujarat

I had purchsed Samsung Fully Automatch fron loded 6.5 kgs washing machine model no. WF8650NMC from Alpha Digital Home, Ahmedabad on 21/02/2011. After One month sasme was installed at my residence. The facility, which available in the washing machine was not explained at the time of Purchase. Sales girl told me that this the best machine for use. After isatllation of the said machine, my family members try to use the said washing machine, At that time we come to know that the said washing machine is taking 2 hours for teh single cycle. The capicity of the said machine is only 15 cloths. It means that if I have 40 pares of the cloth (As we are of Joint Family) I have to run atleast 3 cycle of wash daily. One cycle is taking 2 hours for one single wash therefore I have wash our cloths for 6 hours daliy, which is not possible. I have apporached the delar and explain the situation, and also tle them that was not infomr by the sales girl. Due to this problem the machine is useless for the My famil. I have demand for replacement of the said machine, but deleadr and company is not responding since last 20 days any of my complain.

I am badely need of replacement of the said washing machine. The sales did not clerifed any thing about the said washing machine at time of purchase inspite of my reptedly asking.