[Resolved]  Samsung Washing Machine — Not able to replace PCB

Two months back i had lodged a complaint with the Samsung toll free number.They sent a local technician at Nagpur.He gathered that the PCB of the fully automatic model was the trouble and needed to be changed.The same was ordered by the Nagpur Samsung branch.After that their was no response from them for over 15 days.After a number of repeated complaints at the call center, the technician got a PCB, which he said had been brought from Delhi.On fixing this PCB, the machine didnt work, He checked the PCB on some similar model and concluded that the new PCB was a defective piece.A new one would have to be called for, after 10 days they located one at Guwahati Samsung Unit.That PCB is yet to arrive.Then finally i was told by Mr Zakhir, some mgr that it would not be possible to mend the machine, so in short he told me that in just 5 years I HAD TO THROW MY SAMSUNG MACHINE OUT OF THE HOUSE!This is unbelievable, such a renowned company acting so helpless.I have other Samsung Gadgets at home, but now Iam having serious doubts about their Quality and more than that their life!Just because the model has been dropped doesnt mean i chuck it out of my house.The technician had once mentioned about making special PCB at the company, but his seniors deny any such effort possible from their end.
Kindly hewlp me out with this ordeal..i cannot afford a washing machine every 5 years...atleast not a SAMSUNG!