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Hello,
I had purchased a non automatic Samsung Washing Machine, Model: SAMSUNG Washing Machine WT 8202EBHTC, Product No. W0545ZCP700415V, on 22/9/2007 from a local dealer “Samsung Digital Plaza Radio Mundial”, Vasco da Gama, Goa, India.
The washing machine has started giving problems after 12 to 14months of its purchase.
The body of the machine is deteriorating at a very fast pace. The pieces of lower part of the outer case has become rusty and small pieces are falling.
The said washing machine also gives shock when we touch it. These days due to rains, it becomes very difficult to take care of clothes without a washing machine.
Upon my complaint two of their local mechanic / repairers visited my residence and both of them noticed the defect in the washing machine, including the shock to its outer body; But till date ithas notbeen repaired nor attended. The drain switch is also broken.
Is it possible that the Washing Machine sold to me was old, which was made new or else it is a defective piece.
Kindly inform me thecustomer care numberor email address at Vasco da Gama, Goa. or even at Margao, Goa.
The washing machine is not in use for over a month now.
I had purchased a non automatic Samsung Washing Machine, Model: SAMSUNG Washing Machine WT 8202EBHTC, Product No. W0545ZCP700415V, on 22/9/2007 from a local dealer “Samsung Digital Plaza Radio Mundial”, Vasco da Gama, Goa, India.
The washing machine has started giving problems after 12 to 14months of its purchase.
The body of the machine is deteriorating at a very fast pace. The pieces of lower part of the outer case has become rusty and small pieces are falling.
The said washing machine also gives shock when we touch it. These days due to rains, it becomes very difficult to take care of clothes without a washing machine.
Upon my complaint two of their local mechanic / repairers visited my residence and both of them noticed the defect in the washing machine, including the shock to its outer body; But till date ithas notbeen repaired nor attended. The drain switch is also broken.
Is it possible that the Washing Machine sold to me was old, which was made new or else it is a defective piece.
Kindly inform me thecustomer care numberor email address at Vasco da Gama, Goa. or even at Margao, Goa.
The washing machine is not in use for over a month now.
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I'm having semi automatic samsung washing machine.The drain is not working.
kindly inform me the customercare number in chennai at the earliest.
Thanking you,
Yours
Priya