[Resolved] Samsung / Washing Machine — with rg machine not working ,refunding amount very low | |
respected sir , i purchased sdamung w.machine on 31/03/2006 , and it stops working from past 1 months , with regard to this i have logged several complians to the service dept. of samsung ,now afer a long time they are responding in a negative note that the machine cannot be repaired for that the company will provide 36% of the amount aid during puchase as a compansation , which is pretty low i have usedmy machine for a span of 2 yrs and 9 months only, as per the warranty for any w.machines is 2 yrs so they should calculate the depreciation on the 9 months alone purchase details : puchased on : 31.3.06 purchased from: CEMCO ,27/1 WATERLOO STREET , KOLKATA. 69 serial no : wq435zcl200182v Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Samsung — Not refunding the amount as the machine cannot be repaired
Its a complaint about samsung fully automatic washing machine with invoice no 025716 purchased on 4/3/2006model no: WA80HA for Rs 12700. The machine is not working properly and the defect is detected to be the problem of the board. The service centre person says the parts is not coming now and hence they cannot repair. and can refund only 10% of the amount paid.
Its now only 3 years since it has been purchased with a guarantee of 2 years. We need to get atleast 80% of the amount back as its is not the clients mistake that the spare parts id not available.
And I tried to contact samsung service in online thier online service itself is faulty. It always says try after sometime