[Resolved]  Samsung Washing Machine — NO RESPONSE FROM COMPANY

Sir,
I have purchased samsung washing machine on 31/05/09 and it is under warranty period for last month I am facing problem a panel inside washtub comes out during washing when I last complained in Dec 09 company has fitted same broken panel after taking one week time at workshop. Again same problem happened for which I complained on 7 Jan 10 with complain no [protected]. For one month I am regularly monitoring this complain but they reply that spare is not available. In month I have spend a lot of money in laundry bill and phone bill. Kindly help me.
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Aug 14, 2020
Complaint marked as Resolved 
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samsung given complaint no.[protected]. engineer reported PCB is not working and it is to be replaced. We have given model no. several times to samsung representatives during visit to my residence and also through mobile. When we follow up with samsung pepole, they are asking model no. they are not clear about themseleves. Once again i am giving details of my washing machine and request for immediately action.

Complaint no. :[protected]
Samsung washing machine
Made in Korea
Model No.WA7534A1
Model :WA7534A1 IG / XTL
Capacity: 5.5 Kgs


regards


(A.K.Bhaskar)
A-55/B, Asha Park, Jail Road,
New Delhi-110 018.

samsung, washing machine — no response by company

sir,
we make a complain for my washing machine than after company person mr.Nisar visit my home and tell the charges of repairing rs.1600/- and we pay it and he make some repairing in machine and tell us that use this washing machine after two days and after we start the machine complain is same .Than we complained 10 times but no hearing should make by the company .
sumsung compaint no is [protected]
sumit vijayvargiya
sir,
Answer by sumsung:- dear customer your call has been cancelled as repair cost has not been approved by you . For any further assistence call us on customer care .

No body contract us and this above message send by company
This is a responce by sumsung company.

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