Hi,
I purchased fully automated Samsung washing machine in November 2007 from Mahadev Electronics Gurgaon. From day one my clothes are getting spoiled after using washing machine. Nearly after 10 visits by Samsung Service people to my home they were not able to provide resolution to my machine. They took my machine to Sector 31 in Gurgaon to check and repair. Service manager Whenever Iam contacting her she informs me of working on file and she will arrange for refund. Never calls me back and when ever Iam trying to reach her she gives some excuse. From last one month Samsung is not picking up phone or responding me.
Iam really frustrated now of getting a defect product after paying entire amount in Cash.
Iam running from Pillar to Post calling every one concerned to get resolution to my problem but no one is responding . I neither left as cheated person from Samsung having such brand I dont trust nor like any product to be purchased in future.
I want to approach Consumer Court get my complaint addressed and also inform Media of cheating and fraud done by companies like Samsung so that in future no one suffers my pain. Was this information helpful? |
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