Samsung Washing Machine — No demo after more than four days of purchase

Dear Sir/Madam,

I had purchased a Samsung Washing Machine (Model WA82HAG) in the evening of 10.05.08 from M.K. Electronic Gallery, M-13, Kalkaji, New Delhi - 110019 (Tel :[protected]/[protected]. But till 12.00 noon today (i.e. 15.05.08), neither anybody from Samsumg has visited my residence for demo of the machine nor I have received any call from your customer care that somebody is coming up for the demo. According to the dealer, within 48 hours from the date of purchase, customer care executive should turn up for the demo. Even the dealer says that he has already submitted a reminder to the company.

Therefore, I request you to do the needful so that I can operate the machine at the earliest after the demo is done.

Regards,

Aren Kumar Tripathy
Mob. Nos. [protected]/6
1st Floor, 113A, Savitri Nagar,
New Delhi - 110017.
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