Samsung Washing Machine — No Response from Samsung till date | |
My Washing Machine is not working and I have lodged a complaint at Samsung Customer Care on 15th Sept 2008 against BP No. [protected]. After that it was checked by Local Customer Care Executive of Howrah, WB and said that the display is not working and the part has to be changed. After that till date it is not changed, i spoke to Delhi Customer Care([protected]) several times, they are assuring today our people will visit. The local executives are saying they now dont have any spare parts and will make it by Friday. You know Durga Puja is coming, when i talked with Mr. Dipankar(Local Executive, Salika, Howrah, WB)and asked him to make it faster because everything will be closed by this week since the Durga Puja is coming, he says "it will not be done now, it will be done after Pujas". How can he say that when he is working under the Brand "Samsung" and helping us the Customers. This is really shame on Samsung People when they are harrasing people on an Essential Household thing like Washing Machine. Was this information helpful? | |
 2 Comments | |
Comments
Hi,
I have launched the complain regarding my washing machine sice more than a week. The Engg. came at my place right next day he told me that he would give me estimate within 24Hrs. but he never cameback. I am trying to call on samsang callcentre they told me that concern person will give u a call within 30 Mins. But still i have not recived any call.
This is really shame on Samsung People when they are harrasing people.
I have launched the complain regarding my washing machine sice more than a week. The Engg. came at my place right next day he told me that he would give me estimate within 24Hrs. but he never cameback. I am trying to call on samsang callcentre they told me that concern person will give u a call within 30 Mins. But still i have not recived any call.
This is really shame on Samsung People when they are harrasing people.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
how can we purchase further samsungproduct ?
please to be hear what i do to? this request is also avoided by samsung/chennai care.