Samsung Washing Machine — Not working and there is current during working

Address:

Ghaziabad, Uttar Pradesh

There is a flow of current in spintub and washtub during washing the clothes.The machine was purchased on 6-August-2008 and till now it has been repaired 4 times and now the complaint has lodged over telephone on 22-June-2010 vide complaint no.[protected] and on 24-June-2010 again reminded over telephone and the executive answered "The complaint is under process".And now it 6-July-2010 but still now no action has been taken from your side.So I request you to kindly send your engineer and instruct to pick the machine immediately.
From:
Abhay Singh , M-1/212 Gulmohur Enclave
Nehru Nagar-3rd Ghaziabad
[protected],[protected]