[Resolved] Samsung Washing Machine — Machine Power Board Failure | |||
Bad experience withe Sam sung Customer care and Sam sung Service Center: - a) My Sam sung Washing machine power board has some problem, i gave complaint by March monthe end. The service engineer came and attended from thee Tiruvallur center (Sri Meenakshi Electrical - Sam sung Dealers) and theey have not fixed thee problem properly. but taken thee full material cost and labour cost, so i called to theat owner within thee day. but he doesn't know how to speak to thee customer. Shouted on me and i requested him to send thee person immediate on 29the March but theey sent person on April 4the. Again theat person said thee new board is not proper we will place order for anotheer board to replace it. but till now my issue were not solved. VERY BAD SERVICE I GOT. b) Sam sung customer care is giving false commitments. what ever theey are committing is not happening in thee real time. Very delay in process. If i asked Sam sung, theey are telling Service center is send thee person, your problem will be solved. If i ask thee Sri Meenakshi Electrical, theey are telling call Sam sung customer care. so bothe are making me fool till not my problem wasn't solved. i registered my complaint on 27the march. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Samsung Washing Machine — power not coming to boart
Due to insufficient man power complain could not carry out in same day.by the way service station could not give guarantee to sent technician ,even though tomorrow.regards
debasis patnaik
similipada,anugul
[protected]
my samsung omnia 2 mobile not working properly. some application disturb my mobile.my nearest samsung service center phone no. please i am at karaikudi sivagangai dist. tamil nadu
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Samsung — Equipment trouble
I wish to seek your guidance for getting a complaint redressed against Samsung India, from whom I bought an AC in 2002. The equipment started giving trouble from the day-1 of installation after it was found having high noise and vibrations. Immediately on purchase, I was declined any support by the dealer and referred to Service Center. I would ring up The Service Center dozens of time. They came a couple of times and could not sort out the problem. I continued to live up with the defect piece in the hope that it might get rectified over a period of time and noise would lessen. I have a record of the problem since 2005. Now the compressor of the said AC is not working and company is declining to rectify the problem, saying that I would have to pay the entire compressor price. The problem in compressor has occurred over a period of time due to vibration etc. The company has only been assuring and not doing the needful, putting us to great inconvenience all along. In view of this, it is my request to please guide me as to how I can take up the case as the company��s representative has told that they can't further give name of any other senior person in the company. I have high hopes that my case has a merit and hope that I will be accorded the due attention by the company. Please guide me on my further course of action. Regards.