[Resolved]  Samsung Washing Machine Model Sw75x1s 6kg — Malfunctioning of Machine Fuzzy Programme

I have purchased this fully automatic model approx. 10 years back from m/s Vijay Sales, Goregaon on 10.07.1998. The investment was worth the product as it never gave any trouble all these years. But for the past few months we have noticed that when the machine changes the mode from 'Wash to Rinse' or 'Rinse to Speedy' it malfunctions with a fault code displayed. Once I reset the machines with power off is works properly. Sometimes we also need to rearrange the cloths in the drum even if they are minimum if they are entangled during the washing process for it to work. In my opinion this is not a overload issue.

I want you to revert on to whom we should contact for such problems. May be it is a servicing problem of the machine. Do revert so that corrective steps can be taken asap before there is a complete breakdown which I want to avoid.

Pl revert ASAP on my e-mail ID as given above or you may also use pradeep.[protected]@gmail.com

I presume this is a normal complaint lodging process which I searched on the net, hence using it for the first time.

Regards,

PRADEEP KANVINDE
Kandivali (E), Mumbai