[Resolved] Samsung Washing Machine — Non attendance | |||
We are having Samsung Washing machine Top-Load . It's been repair and we lodged a complaint at the first day of the repair. The Customer care department of Samsung accepted the complaint and they also have scheduled a person for our service. The technician called us once and as we are working people and our organisation does not accept the staffs to attend phone in the workplace we were not able to take his call , but as soon as we noticed his call we called him back but he was very bad at the way he spoke. We asked him to come after 6 in the evening but he is Questioning us if WE WOULD WORK AFTER 6 o clock? . We are really upset and made up our minds to buy a new machine now. And he is not giving his office's number when we asked him. The technician's name is Maheswaran from Chennai,Tamil nadu . Our complaint.No is : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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In spite of repeated complaints about the brake down of my Fully Automatic Washing Machine, the only service that was received so long was repeated False Commitments.
The Customer Care staffs are incredibly callous, lier and absolutely shameless. The service guys they send are the most inefficient that one can fetch from the market. They are experts in keeping the jobs incomplete, and in most occasions having no clue about what they are doing.
I plea to all future customers to think Ten times, and even after that never allow any Samsung Commodities enter into their House.
They are worse than Chinese.