Samsung Washing Machine — drainage problem

Address:

Viluppuram, Tamil Nadu

i have bought samsung fully automatic washing machine before 2 years.now problem with drainage occurs.i have complained about this problem to nearest samsung showroom. they said serviceman will come by this week and i waited for that week to serviceman come but he didn't came. and again i went to that showroom and asked about my complaint.they said that they given my complaint to that particular serviceman named NOOR ALI-our area serviceman for samsung washine company.i make call to that person and asked to attend my problem. He said that he will come by next week.ok i waited for that week also.But he didn't came again. Again i make a call to him and ask about my problem but he not responding properly to our words. weeks went but machine not cared by your experts.particularly that person noor ali not responding to our problem.please i request u to take action on that person and our machine.i hope u take my complaint and do me favour.