[Resolved]  Samsung / Window A / Cs — Manufacturing Defects

I purchased a Samsung Window A/cs Model Nos.. AWT18WBHDE & AWT18W in 1976 & 1977
from Bestbuy Shop Malakpet Hyderabad. Model No. AWT18WBHDE startiing trouble in early summer,
complaint No. [protected] dated 30/04/07 ( under Warranty period) but did not respond after 13 days.
I contacted them again on 12/05/07, Technician came to my house & said no problem you check in the evening. The same problem of both A/cs till now. It is no response of customercare of Hyderabad
the whole summer vanished without a Worst machines. The latest complaint put on 13/5/09 did not
respond after 12 days. Several complaints to the Customercare evoked no response. Samsung is one of the worst company after sales/service. I request Samsung to replace my A/cs as soon as possible.

Details of complaints with dates:

Complaint No. [protected] Compaint No.[protected]

30/04/07 13/05/09
31/07/07
03/07/07
17/03/08
16/02/09
13/05/09