[Resolved]  Samsung Window Ac 1. 5 Ton — worst Service after Sale

Address:Ghaziabad, Uttar Pradesh

dear sir,
i buy a Samsung Ac 1.5 Ton from Triputi Distributor, Ghaziabad on jul,2010. After 8 month of purchase it was not working properly i make a complaint on 20th March 2010. after 6 days regular follow ups i did not get even a visit from company side and after that i complaint it to distributor the on 26th a person from distributor side take away that AC and after one day he send back that now it is ok. but when i checked it is still same problem. Now Nither Distributor nor company take any action regarding this complaint then i againg complaint to replace that AC because i affraid with this service and that time i take the complaint no also i.e. -[protected]. And after that they said that our engineer call to you and update u but still i am waiting for company responce. my contact no is - [protected]
address is - Deepak Chahun
78/6 Shastri nagar
Ghaziabad

plz do needfull as soon as possible
thanks
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Aug 13, 2020
Complaint marked as Resolved 
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Samsung window A.C — Samsung A.C. Worst Service

Sir,

We had purchased a SAMSUNG Air Conditioner of 1.5 Ton which stopped working within one week of purchase. Inspite of repeaed complaints and also their agent analysis that the compressor is not working they have not yet replaced the Air Conditioner . No supoort is being given to us by the ir service centre. We have spent so much money on it but the dealer M/S GOLD MOHAR IMPEX PVT LTD Kolkata 700072. Please help.

Regards.
Mohit

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