Samsung Window Ac — No Service

Jatil Kumar Singhal

Address:

West Delhi, Delhi

Samsung has not given any regular Service for AC and now when i logged complaint for the Servicing of AC its been more then 20 days i didnot received any call back or visit from them. And even they are closing there ticket without any information. Called there helpdesk 30308282 many times and even spoke to there supervisor's also but no joy.
There ref :- [protected].
Originally this was logged on 31st March and after that till now 3-4 times they closed there ticket and i reopend it because Service is still pending.
Hope to see some positive results of this complaint.

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Comments

Gagan Banati

from Delhi, Delhi

Samsung Window AC — No Customer Service/ Support

I am Gagan Banati, I called up Samsung Customer Care on 11th April Morning at around 9:45 AM & spoke to Sangeeta, I wanted to the service charges for my 1.5 Ton Window AC.
She was not able to give any information & gave another number of the Service centre that is[protected] & told me to speak to Mr. Aman.
the service centre people were so rude to speak to & Me. Aman didn't even turn up on the call.
Very Bad customer service/support.
If any Samsung guys reading this my no. is [protected].