[Resolved] Sansui / Hard Rock 29 — Botched Colours on the Screen | |
I bought the above CTV in February 08. About a fortnight ago, it gave some problems. My complaint was duly attended to, firstly by a technician who visited my place, and next by the authorised service centre (Mega Electronix, Dilsukhnagar, Hyderabad). The problem, however, persists in some other form! The present problem is that I get pink, blue and green bands on the top and bottom of the screen. The images are also not as sharp as they were earlier. Request that the same is rectified at the earliest. I am a senior citizen and live on the second floor of a residential building, and find it very difficult, therefore, to carry this rather heavy TV down often to the ground floor. If some technical person couldvisit my place and set the TV right, it will be very helpful. An immediate action is requested. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
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I disagree to your customer care exeuctive & service centre,
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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Sansui Hard rock colour TV — Not Attending my complaint
I availed the facility of Videocon Group Authorized Service Centre to service my Sansu Colour TV Hand Rock, for not display vide complaint number AMC[protected], customer care executive forwaded to wrong department, then a also logged a new complaint DEL [protected].But the service engineer not come till date, I aslo call to your customer care centra[protected] but they are aslo not reply properly & disconected line, If any person can not attend my complaint i will go to consumer court.
so please look after this urgently,