Sansui India — Poor customer service!
I have a sansui 14" Tv ,model SY-14 EYE with 7 year warranty bought on[protected] from your authorised dealer in Visakhapatnam-Andhra Pradesh.Your local authorised service agent Smart Services is useless from the fact that inspite of repeated calls the responce is bad.
I made a complaint on 14th of dec 2007 vide complaint No.S7L1429F,in the name of D.parvathi Devi.In fact the set was just repaired on 10th 0f Dec2007 vide complaint No.S7L0720F, and again it failed on 14th of dec 07.
They do not even answer the phone calls and the cell No of the Technician is swithed off and after four days I am still waiting for a responce /not able to contact.
Can you please help me.
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