Sansui India — Poor customer service!

 
26 Reviews
India
 Datla Raju
Sir,
I have a sansui 14" Tv ,model SY-14 EYE with 7 year warranty bought on[protected] from your authorised dealer in Visakhapatnam-Andhra Pradesh.Your local authorised service agent Smart Services is useless from the fact that inspite of repeated calls the responce is bad.
I made a complaint on 14th of dec 2007 vide complaint No.S7L1429F,in the name of D.parvathi Devi.In fact the set was just repaired on 10th 0f Dec2007 vide complaint No.S7L0720F, and again it failed on 14th of dec 07.
They do not even answer the phone calls and the cell No of the Technician is swithed off and after four days I am still waiting for a responce /not able to contact.
Can you please help me.
Regards,
Raju
Complaint comments  25 Comments     Updated: Share0Tweet0

Comments

sansui service is very poor . please take any action. bcoz iam also 1 of d bestbig dealear in 1 big city. i sold more than 750 tvs. butnow my shop name is going bad bcoz of sansui products. pls put good tecnitions for service.i am very much disappointed wit dis.






1 tips 2 company;
pls take up d service incharges in ur compay control.
dear sir;

we purched sansui colour tv 21'' the remote control for the tv has became unserviceble please let me know the solution.
Sir, Do anyone knows how to unlock sansui TVs. I have put on Child Lock, Panel Lock, TV Lock.My TV is locked and not switching on, so please anyone help and my TV is not switching on so pleaseee... any one help me.
Requesting you people...
Sir, Do anyone knows how to unlock sansui TVs. I have put on Child Lock, Panel Lock, TV Lock.My TV is locked and not switching on, so please anyone help and my TV is not switching on so pleaseee... any one help me.
Requesting you people...
Sir, Do anyone knows how to unlock sansui TVs. I have put on Child Lock, Panel Lock, TV Lock.My TV is locked and not switching on, so please anyone help and my TV is not switching on so pleaseee... any one help me.
Requesting you people...
Sir, Do anyone knows how to unlock sansui TVs. I have put on Child Lock, Panel Lock, TV Lock.My TV is locked and not switching on, so please anyone help and my TV is not switching on so pleaseee... any one help me.
Requesting you people...
Sir, Do anyone knows how to unlock sansui TVs. I have put on Child Lock, Panel Lock, TV Lock.My TV is locked and not switching on, so please anyone help and my TV is not switching on so pleaseee... any one help me.
Requesting you people...
Sir, Do anyone knows how to unlock sansui TVs. I have put on Child Lock, Panel Lock, TV Lock.My TV is locked and not switching on, so please anyone help and my TV is not switching on so pleaseee... any one help me.
Requesting you people...

Sansui — Customer service is useless

I bought a Sansui Hardrock 21 eye in Year 2006 at Delhi. I am shifted to Hyderabad and there is now problem in TV which needs a repair.

I have been trying to contact their Customer care for last 2 days and have waisted more then 200 Minutes of talk time but of no avail. Their so called 24 Hour customer care makes you listen to one irritating Music always. I dont know whom to contact now for this. Moreover i am new in the city.

My sincere advise to all never buy any Sansui product. It will make your life miserable.

Sansui India — technical problem

Dear sir/madam

his letter is to draw your kind attention that we have made a complaint in consumer court against your company & dealer for not replacing our product as it is having so many technical problems.The item was purchased on 30th may 2008 & we also made a complaint to dealer on 5th june 2008.

yours truly,
kishan kumar
hi,
mere Tv me se ek hi chanel atta hia. mea ghar me se kewel hia but TV lock ho giya hia ab mea kiya kuru
thanks

Sansui — never buy this product

i have purchase 19.2 inch sansui product for my 4 stage cancer paient mother, last year dec 2008, but this tv cound not live any 14 month date purchase, never buy this product, third class service all my money got wasted, never buy this product its life so small.
sachin dua [protected]

Sansui India — fake interview call mail

fake( Dear Candidate,

Your Resume has been selected by Company HRD. for more details, Kindly see the attached file as your interview process letter.

Thanks

Company HRD.)

same letter have been rreceived by me also
I have also received the same mail. please don't fall for this trap.
I also rececieved the same letter...
dont go for it...
I have also received same mail...Please take the serios action...
I got the same Mail today. Please take appropriate action. It is a big fraud.
hey me also getting these kind of the mails.

how we ve to aware for these kind of the mails
Myself is S. Amandeep Singh, I am ECE Graduate and I have received fake interview call. wherein I have been advised to deposit interview security by cash through any home city branch of District Mercantile Bank into the Company HR authorized authority Mr. Ravi Singh A/c No. [protected] and the last date of security deposited inbank is 16/07/2010

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    Customer satisfaction rating
    2%
    Complaints
    889
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    Resolved
    21
    phone
    +91 12 4421 5400
    location
    Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
    Sansui India - Poor customer service!