[Resolved]  Sansui — LCD TV BAD

Address:Palakkad, Kerala

I had bought Sansui LCD 32in TV two months back.

No one came for installation. Now, I can see that TV tuner card is bad. Had logged multiple calls and no response at all. Even remote controller is bad.

complaint number CAL[protected]

Sansui and in general all videocon products are giving no/pathetic service.

PLS DO THE NEEDFUL TO REPLACE THE SAME.

I recommend no one to buy SANSUI products, as this is my second experience. Earlier I had issues with sansui TV 21in and had defective picture tube from day 1 and not replaced or serviced it

Rajesh
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Sansui — weak picture tube

i purchased a sansui color tv 4 yrs back with a warranty of 7 yrs.but now the picture disappears suddenly with the sound still on..it requires the tv to switch off and on again to get the picture again.but local dealer did not give any favourable response.
kindly look into the matter.

Sansui — Wider picture

Dear sir,

On the month of october we brought a new sansui telvision model( HR294 eye) with serial no[protected], now we are facing problem with the picture whic has been widened, so pls let your engineer come down and the solve the problem at earliest

thanks & regards
Rajesh kumar
D-no 1-178,
prasanthi nagar,
gopalaptnam,
visakhapatnam,
andhrapradesh
mob:[protected]
[protected]

vedieocon lcd 32 inch — wrong remotes

sir ,
i have buied an vediocon lcd frm a next showroom frm jodhpur n 20 th aug 09.wass given a remote which was nt working , on the complain they have replaced me the remote of the the lcd which too is not working ....despite of many complans the matter still is unsolved ...as they keep giving me assuarance to replace it sooner
its been almost more than 5 months the remote of the tv given to me has all wrong commands
i dun know whn will i get the remote that shall work in that lcd
kindly help
thanking you

Net tv Sansui Apps are not working

This is to bring to your notice that I am having Smort tv model No SJV42FH-XSA i am not getting Sansui Apps Like YOUTUBE.SKYPE Please help me in this matter.

sansui led is not starting with remote

sansui led is not running with the help of remote
Dear jaganpritpal,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear jaganpritpal,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.


Regards,
Videocon Online Team

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