[Resolved]  Sansui / Projection TV 42"' — no picture

There is no picture in either audio video mode or rf mode only blue sereen
did complaint many times to company but it seems that no body cares >Hence put complaint to this forum
expecting possetive response
Pramod
Jalgaon (jamod)
Dt. buldana
Maharashtra
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Aug 14, 2020
Complaint marked as Resolved 
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Sansui 42" Projection TV — No video display, no response from cmpany

Hi,
We have a Sansui projection TV and it has been not working for almost a year now. Multiple calls to the service centre and local sansui dealers did not yield any result.
The video suddenly disappeared one fine day while watching a moie. The TV was not even too frequently used. They said that the power box feeding electricity to the picture tube needed t be replaced and since this was a different model of projection tv of which only a handful had come to india, they do not have spare parts. So far they have not ordered for the spare part and my 60000 Rs has gone almost down the drain, with their not even being any resale value for a non-functional tv.

Please someone help me teach some consumer rights related legalities to these guys
Hi,
We have a Sansui projection TV and it has been not working for almost a year now. Multiple calls to the service centre and local sansui dealers did not yield any result.
The video suddenly disappeared one fine day while watching a moie. The TV was not even too frequently used. They said that the power box feeding electricity to the picture tube needed t be replaced and since this was a different model of projection tv of which only a handful had come to india, they do not have spare parts. So far they have not ordered for the spare part and my 60000 Rs has gone almost down the drain, with their not even being any resale value for a non-functional tv.

Please someone help me teach some consumer rights related legalities to these guys
I presented a sansui PJ42 multiplex projection tv to my parents. I bought it for RS.69000. It has exactly the same complaints. I too have no idea about what to do with that T.V.
Hi,
I presented a sansui PJ42 multiplex projection tv to my parents. I bought it for RS.69000. It has exactly the same complaints. Multiple efforts to get it repaired were unsuccessful. After putting in so much money, it cannot be disposed just like that. It cannot be exchanged either.
I have given up hope of getting the tv repaired more than one year back.But I really want the manufacturers to be punished .
Sansui Multiplex Projection TV with 43 inches screen...nobody on net has the service manual
Nobody has solution to convergence and RGB correction...Sansui India site consumer complaints does not work...what to do...can I sue the company by recording this site details?
i repair Projection tv in delhi i[censored] still facing the Problem than
call me:[protected]
Yogesh saini
[protected]
no service charge without repaired
b-2 389 nidhi electronics south ex-ii
new delhi

AC motor of outdoor unit

I purchased AV through flipkartabout 3 month ago. and now it is not working, so i submitted the complaint about that after which a mechanic came and told me that the motor of outdoor unit is damaged.
and he told me that he'll come back after getting motor in 2 days.
bt its been now 4rth day and no body is ppicking up the phone...
Dear akshayparas,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear akshayparas,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.


Regards,
Videocon Online Team

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