Sansui / Television - / Model - Fu 21 Eye — tv is not working , I have made complaint on telephone to service agent on 08/10/07 but he has not attended it yet

 
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India
I bought Sansui 21" TV on 30/12/2003 having model no.- FU 21 EYE , Srl no.[protected].I bought the TV when I was posted in Bihar but now I am working in Assam at Jorhat . My tv is not working from last 10 days I contacted all dealers here at Jorhat , Assam but no one provided the service later on I came to know the contact number of Sansui service agent at Jorhat . I informed the person on 08/10/2007 and reminded him daily but till today he has not come and now he has made his mobile switch off .

Is it the way company provides service , it is really disgusting for a company who claims itself to be one of the best and believes only in histry of award winning 8 times in Japan . Its website does not contain any complaint address for online coplain.This reflects its attitude towards customer service . Thus the company can make fool a person only once , no one will opt to buy in future again .
Strict action should be taken on every one who is unable to ensure customer service and owning a bad name to copany .

Please reply and provide solution immediately .

Thanking you ,


R.K.Prasad
e-mail : [protected]@rediff.com
JORHAT (ASSAM)
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    Sansui / Television - / Model - Fu 21 Eye - tv is not working , I have made complaint on telephone to service agent on 08/10/07 but he has not attended it yet