[Resolved]  Savings Account — ATM Transaction Dispute

saving account — ATM Transaction Dispute

To Whomever Concern,
On 04/08/2009 I went to withdraw an amount of Rs.15000/- at Canara Bank ATM, GNT Road, Red Hills but the ATM was put out so tried to withdraw the same amount at Andhra Bank ATM close by. But there I didn't receive any money. After an hour when tried to withdraw cash from Corporation Bank at Koyambedu, I discovered the amount 15000/- has been already debited from my account. After consulting with the customer supporrt I directly went to the Canara Bank, Koyambedu branch to submit a letter regarding the same on 05/08/2009. Without proper response they asked me to contact the Andhra Bank branch at Red Hills, to submit the copy of the letter, when went there they said, they have no authority over this and directed me to the Zonal Office of Andhra Bank at Parrys. There they said they have no hand in this transcation and again directed me back to Canara Bank. Where i was asked to come on 08/08/2009 which is 4days later, then on 12/08/2009 again 4days later and finally on 17/08/2008. While inquiring they informed its a 10days process and its already been 10days now yet I have'nt received my money back even after submitting all the details asked for. On a single day I was made to travel from Koyambedu to Red Hills to Prrys and back to Koyambedu, which is stressing and time consuming due to False and Incorrect information. I'm totally disappointed at the technical deformities, unclear processes and the poor customer service I recieved. I'm in very much need of this money to pay my rent and othe bills. I need clear explanation and compensation along with the amount which has been debited wrongly(15000/-) for the stress I'm being put through and time wasted.
The details of my Account and Transactions are as bellow:
Account Number :[protected]
Customer ID : 28795424
Transaction ID : 8996
ATM Code (Andhra Bank) :[protected]
Time of Transaction : 20:16:29
Date of Transaction : 04/08/2009
Case Number given by Customer Care : 599461

With Regard
Kalai Vani J
[protected]

On 21.5.2011, I have requested to withdrawl Rs.8000/- throught ATM from my saving account No. [protected] SBI Janjgir(Chhatisgarh)495668 but I have recieved only Rs. 6000/-. Regarding less receiving of Rs. 2000/- informed immediately to The Branch Manager, SBI Janjginr, Main Branch on 21.5.2011 but as on todate my above amount neither traced out nor help any way by the responsible Officers of this branch. Now I claim to pay the balance amount with interest as perBanking rules.

Komal Prasad Pandey, Mob.[protected],
Nahariya Baba Mandir, NTPC Colony,
Janjgir, Distt - Janjgir-Champa
( Chhatisgarh) 495668

Tianshi India's distributor Mr. Deepak Gupta, M/s Unique Health Centre, Near Shiv Talkies, Bilaspur (Chhattisgarh) 495001 Mob. No. [protected] is working unethically and selling Tianshi Products with offering foreign tours and adjusting others amount unethically. The Information has already sent to The Company at Hyderabad Head Officer. Beware from this type of Leader of any MLM company.

Deepak Rathore and Shinde
mob. [protected]