Sbi Advantage Gold & More Card — FRAUDULENTLY MISUSE OF CARD BY CUSTOMER CARE EXECUTIVE

Address:

Mumbai City, Maharashtra

Fradualently miss use of my credit card.

R/sir,
I have received a letter from office (SBI CREDIT CARD CUSTOMER CARE) reg. my deactivation of my Credit Card. I have contacted customer care over phone .
They told me that, All my parameters available with you has been found changed viz. Registered mobile no., email ID, DOB,
etc.Your customer care executive also told me that Internet transacation has been made on my card after during NOV.2011 and Dec.20011.whereas, I had ,made no such Internet transaction sofar during NOV.2011 and Dec. 2011 .Normally, I always use my credit card manually.
This could be work of your customer care executive, around 28-29th evening I have received a call from SBI customer Care .that they received a call reg.loss of card mentioned above then he blocked my credit card.I was surprised to listen.Then, I request him to activate . He asked me my parameter to activate my credit card. After making fradualent transaction, he has changed the all parameters. So that I have not received any SMS of the transaction.
I request u to re-issue me a new SBI Advantage Gold and More card, as the person is aware of my all parameters, he can again misuse my card.He has exhausted the full limit of my credit card.It seems that, it is job of some internal executive,who is able to excess to all my information. He proved himself to be a genuine person of SBI customer care by sending password on my registered mobile no. [protected]. He made conversation on my land line no.[protected]
I proper investigation may pse be made to resolve the problem of fradualent internet transaction. AS I am not liable to pay the same.
From MAHESH SHARMA
CONTACT NO. [protected]
Alternate no. [protected]