[Resolved]  SBI ATM Service — Cash not dispensed in ATM but account debited

Address:West Delhi, Delhi

On[protected], I use SBI,ATM-card to withdrawal cash of Rs.4000 using City union Bank ATM, Janakpuri. Cash not dispensed in ATM but account debited.
I filed complaint in my SBI branch, they gave me token No. 1514.
I went to my SBI, Delhi Cantt. branch then after many time and I was used to talk to Branch Manager, but I didn't got any response.
I also register my complaint through their toll free Number 2 times, but no action taken yet.
Then I filed my complaint online by which I get Complaint Ticket Number : CC[protected], but, Still no action taken.
I am very much Harassed by SBI, as I always used to asked about the above, and always got useless answers.
SBI not even help me to advice the right thing.

I am attached a screen shot of the transaction done on October'2009 with this complaint.

Kindly please help me out to overcome this problem as I very much depressed by this happening and the way SBI behave.

Feel free to talk to me if you need any information on this case.

Himanshu Gupta
+91-[protected]
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

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I WENT TO BIKASH BHAVAN(BRANCH), SALT LAKE, KOLKATA ATM TODAY AT 6-56 AM TO WITHDRAW RS 20000/-.ONLY RS 13, 500/- WAS DISPENSED FROM THE ATM WITH FOLLOWING DETAILS:
ATM ID S1AN00781602
CARD NO[protected]
TXN NO 3812
FROM A/C NO[protected]
SL NO OF CURRENCIES 3HL 882686 TO 3HL[protected] NOS RS 500/- NOTES.
KINDLY DO THE NEEDFUL WITH INTIMATION TO ME AND ARRANGE TO CREDIT THE SAME IN MY SAVINGS BANK A/C.

ATM — Cash not dispensed in ATM but account Debited.

sir,
on 22nd of April I tried to withdraw 25000 Rs from "Police Bazar" in "Shillong, Meghalaya" but the ATM responded that "Your transction timed out" after a while I checked my balence it was already debited from my account.My Account No. is [protected]. I already contacted to my branch i.e Chenikuthi, Guwahati and the concern person is Mr H. Deka. He told me to contact repeatedly for this matter and he also told me that the report will come after 10 days regarding the complain in branch.So please do the needful as I realise my Rs. 25000/- as early as posible.

Thanks
Sahjalal Ali
[protected]

Irregularities in 6th CPC Arrear — cash not dispensed in atm but debited in account

hi,
i am customer in sbi since 14 may 2009 i m going to atm in 5000 but not recive in cash and account debited i m many complaince in sbi but not responce in kalavad sbi (10982)branch maneger my complaince no. is CC[protected]

THANKING YOU
MUKESH PANSURIYA
([protected])

SBI ATM — CASH NOT DISPENSED BUT ACCOUNT DEBITED

I WENT TO PUNE AND I MADE TWO TRANSACTION OVERTHERE ONE WITH STATE BANK OF MAHARASHTRA ADN ANOTHER WITH DENA BANK by using my SBI ATM card. BOTH ATM SHOWS THAT "unable to process " but when i checked my account in delhi i found that 2000 rupees deducted from my account.
1000 with SBOM and 1000 with dena bank
what to do please help
details are

10-Aug[protected]Aug-2009) ATM WDL
xxxxxxxxxxxxxxxx186 5450 SBOMA010 1, 000.00

10-Aug[protected]Aug-2009) ATM WDL
xxxxxxxxxxxxxxxx[protected] 03300744 1, 000.00
Sir,
On 19.09.2009 I tried to withdraw Rs.10, 000 from "ICICI ATM - WEST MAMBALAM" but the ATM responded that "Your transction declined" after a while I checked my balance it was already debited from my account.My Account No. is [protected] & HDFC debit card. I already communicated to HDFC customer care the concern person is Ms Praveena & my complaint number CHN044579 . She told me to contact after 12 working days for this matter.So please do the needful.

Thanks
N.PANNEER SELVAM
Hi,

It has happen same with me, always SBI ATM has problem with out of service, so i prefer to go some other ATM, then we will face this problrm, now technology is very fast then also government dont want take advantage of this, coz of this costumer face this problem
sir,
i used my iob atm card in SBI ATM[ karanthai branch, tanjore sbi]

machine had money counting sound and it emits slip with uable to process . but i got debited 10000 from my account.

no proper response from any branch[ iob as well as sbi] just i lodged complaint at iob brach.

where to get this information.
our hard earned money was not used by us. what a system and where to know the details.
pl. help us


with thanks and regards
cv
sir,
i used my atm card in SBI ATM[ modipuram branch, meerut sbi]

machine had money counting sound and it emits slip with uable to process . but i got debited 1000 from my account.

no proper response from any branch[ iob as well as sbi] just i lodged complaint at iob brach.

where to get this information.
our hard earned money was not used by us. what a system and where to know the details.
pl. help us


with thanks and regards
ashok

ATM SERVICE — cash not dispensed in ATM but account debited

I have complaint two time but no responce now.

Complaint No---

CC[protected]

CC[protected]
PLEASE SATTLE MY A/C AS SOON AS POSSIBLE
i had withdraw an amount of Rs . 35300 /- but cash not dispensed on 15/3/2010 . my sb a/c no ; [protected] my name is manivannan.N . salem dadagapati branch .

SBI ATM — Money not dispensed

Dear Sir/Madam,

This with reference to above subject, My name is Sridhar M, having account
at State bank of India, Hosur road branch, Banglore with savings A/c No
[protected]. On 13/07/2010 aroung 5 - 6 PM, I was tried to withdraw the
sum amount of 3000.00 at Karnataka bank Ltd ATM bearing code is KBL08050 located at
Naganathapura branch. unfortunately ATM machine was not dispensed the
cash and trasaction slip, but money was debited from my account,
immediately i visited near by Karnata bank Ltd, naganathapura branch and informed to one of staff. The
staff guided me to lodge a complaint in my branch, i have done the same,
but still i am not received my money back. Kindly help me in this regard.
Here by I am attaching my account statement for the date of trasaction for
your reference.

Your's faithfully,
Sridhar M,
Jr.Scientist.
Pharmacology and Toxicology,
R&D, Natural Remedies Pvt. Ltd.,
Banglore - 100.
Mob-[protected],[protected].

ATM SERVICE — Account Related - ,Cash not dispensed in ATM but amount debited

I have a account in sbi balanagar branch and also i have taken debit card.My Account Number is: [protected].on 3rd august[protected], i withdraw money 9000/ rupees with sbi debit card from axis bank atm it is located at Mothi Nagar(Hyderabad) unfortunatley the atm machine link is strucked after enter the amount,But i didn""t get amount. at the same time amount is debited from my account please find the problem and solve it.

SBI — ATM Transaction Debit from Account Without Dispense of Money

On 28th October 2008 I tried thrice to withdraw amount from ICICIBank ATM(Pashan Sus Road Pune) but the amount was not dispensed the ATM machine said Unable to process the Amount was = Rs.1020+Rs.920+Rs.920 = Rs.2860, I had lodged several complaints to my account branch but i have yet not received any amount back, Now as per RBI rule i a bank fail to pay back the amount in 12days also pay Rs.100per day from that, is there someone in SBI who listens to customer complaints and revert on the same.Look at the patience i have shown kindly consider my patience and refund my money and also pay me the penalty SBI is liable to pay. Now from 28th October SBI is also liable to pay Rs.100per day as per RBI rule.
Hi,

We are the Customer Service Team at ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.
Dear Sir/Madam,

This with reference to above subject, My name is Srikanth p.s, having account
at State bank of India, jayanagar branch, shimoga with savings A/c No
[protected]. On[protected] aroung 6-6.30pm, I was tried to withdraw the
sum amount of 10000.00at axis bank Ltd ATM bearing code is SWCW10228 located at
Katriguppe main road, Bangalore branch. unfortunately i recived only 9600 rs
cash and trasaction slip, but money was debited from my accountis rs 10000
immediately i visited near by axis bank Ltd, banashankari branch and informed to one of staff. The
staff guided me to lodge a complaint in my branch, so i have give the complaint
Kindly help me in this regard.

your faithfully

Srikantha p.s
no1109, 8th cross,
ashok nagar,
bsk 1st stage
bangalore560050

mobile no- [protected], [protected]

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