[Resolved]  SBI Bank, Jolarpettai — Poor Customer Service

Address:

Vellore, Tamil Nadu

I have an account with SBI Jolarpettai branch and i have requested for online account and i had a talk to branch manager on the same. He redirected me with one officer and he checked my account and he said online account is already created for me and he asked me did I recieve any post/communication from SBI. I said NO and asked them the user id and password and then manager asked me to come after a week. I went to SBI bank today( after 1 week) and i asked the details about my online account to the same person, but he forwarded me to Chief Accountant(He is the standing manager on this day as BM was on leave). He asked me to come after 2 days, and i told him that i have already waited for 1 week. He did not give proper response and i told him i am not satisified with the bank service. He said if you are not satisfied, you can close the account. I am surprised that the officer asked me to close my account instead of solving my issue. He also told me that "if you can complaint, very well you can do". This is not first time i have seen this kind unethical behavior from officers in the bank.

I dont know where to complaint about this, but just googled and came to know about this site.

Please help and respond to me at the earliest.