[Resolved]  Sbi Branch Thrissur — EXTRA CHARGE TAKEN FROM ACCOUNT

Address:

Thrissur, Kerala

My name is Divya Hariharan. I hold a acc. with ATM in SBI Thrissur branch(7479)with a minimum balance of Rs.500. Due to ATM service charge deductions it had gone below 500 from time to time for which my saving acc. is charged at a rate of Rs.200 per quarter. The rules indicate a deduction of only 25 per quarter. Further there has been deductions even when acc. is above min. balance. I have approached the bank manager several time and he aggreed to refund and went back and forth on his word. The bank staff is also misquoting rules and confusing me. Please rectify this problem as it has been happening from Oct 2007 onwards. Rs. 1035 deducted so far. Rs 835 deducted from June 2009 alone.