[Resolved]  Sbi Card Mega Mall / BSNL Penta Tab Pc — Though already paid on 02.5.12 product not received yet on 7.5.12

Address:West Medinipur, West Bengal

Sir,
I had paid Rs. 3400/- online through credit card to www.sbicardmegamall.com on 2.5.12 (order no- 153275) and on 23.5.12 their partner M/s Mart Jack Exchange had notified me that my parcel had been dispatched vide Overnite
Express courier with AWB No- [protected].
But that pacel had not reached my address yet on 7.5.12.
I had maid complain to SBICARDMEGAMALL on 1.5.12 but they had not responded (attached file).
While tracking with Overnite it was seen that the parcel had attended so many destinations except mine at Kharagpur ( pls see the attached files). Had addresses of all those destinations were there on the parcel?
On 7.5.12 Overnite called me by phone and told that the parcel could not tressed out because the AWB No and
my address given by the dispatch notice had not matched. Earlier the Kolkata Office had called me over phone
on 3.5.12 to know my exact location as they got the packet bearing the same AWB No and promissed me to send it to my Kharagpu address within 7.5.12 and they had not mentioned at that time that the AWB No & my address (as I sent the despatch notice to overnite vide E-Mail) on the despatch notice were not mathing.
However I had locged my complain again to SBI CARD MEGA MaLL.
Pls. be kind enough to solve my problem.
- ANIRBAN PAUL,
Address:- MONER MOTON,SUKANTAPALLY, NORTH BHAWANIPUR, KHARAGPUR, WEST BENGAL,[protected]
pHONE NO OF sBICARD MEGA MALL:[protected],
Phone no of Overnite Kolkata- [protected],
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused.
We will get in touch with you soon to further understand & address your concern.

Yours sincerely,
SBI Cards
Dear Customer,

Thanks for talking to us.Trust your queries have been resolved.Please call SBI Cards helpline for any further assistance.

Yours sincerely,
SBI Cards

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