[Resolved] SBI Cards — SBI Privilege Circle Program
Privilege Circle prog details, i was told that i would be getting the following after paying Rs 6180:
1. Holiday Voucher for 3days & 2nt's to any of the 40 locations.
2. Airline Ticket one way for 1 person
3. Joining Gift - a watch worth Rs 3090
4. Bonus Reward pts of 500
I was not told about the 4months of date of dispatch clause and 1 month in advance notice and then there was exclusion period against every location stuff which actually left 1-2 months period only or very few sectors. Still i managed to avail this offer and was satisfied
The Giordano watch is available otherwise for Rs 400 in independent SBI card offer. It was a fake and a local made and not the Giordano brand. There was no warranty card or bill with it. i'm not happy or satisfied with it.
I was not told about the taxes and surcharges that would be born by me when i take the airline ticket offer. The airline tickets cost is arnd Re1 or 0 and the tax is more than Rs 2500??? what logic is this???? why is the customer being fooled??? i dnt wish to avail this offer
The bonus pt's have still not been added into my account and when i inquired abt it i was told that my card is a cash bk card and that no bonus pts are calculated for your account. If the same was the case, why was i not informed before??? Also till date i've received no cash back even after doing transactions.
I want my money back and some action taken as i'm not satisfied/happy with the service or this offer as it is totally misleading, else i'll move to the consumer court. There was also no option of returning the kit which i received after 2months of paying the money.
Complaint marked as Resolved Aug 14, 2020