[Resolved]  SBI Cards — excess amount has been debited from my account and they are not refunding that amount

Address:

Guntur, Andhra Pradesh

i am using a credit card service from sbi from the last 8 months.unexpectedly the card was deactivated by them only.and i paid all the monthly bills extactly.but in the last month i was paid the amount on july 14th.but they debited the same amount from my account on july 15th.see so the amount debited from my account is double the bill amount.and the card is also not active to use the amount.i called them and given complaint on 22nd of july but till to this moment they are not yet sended the cheque for me.and even i called them arount 10 times they are telling please wait sir we are forwarding.this is the thing they are telling for me.what should i do? whom to complain regarding this?