[Resolved]  Sbi Cards & Payments Services Pvt. Ltd. — Harassment and coercion from SBI cards and Payments department

I am being constantly harassed by SBI Cards & Payments Services Pvt Ltd for Card due payment and hence it is causing me great distress.

I had repeatedly mailed them my concerns regarding this Card Account and in spite of repeated requests of ‘timely’ account statements there have been many occasions where the account statement was not even delivered.

Since we have not received the account statement in advance of the due date it is but natural to make late payments and any late fee charge is unwarranted. Please note that tracking a card account online is of least priority for me as I have other commitments and these concerns had been voiced well in advance when this card was in its operative stage.

I have also communicated that if there is anything due to be paid apart from the below mentioned headings I will be more than glad to clear it. As per my understanding, there is nothing due apart from these unwarranted charges.

FEE – Late Payment (EXCL GST 43.26)
FINANCE CHARGES (EXCL GST 50.31)
TOTAL GST DEBIT FOR CURRENT STMT

However the company is still resorting to coercive measures and sending repeated notices for these unwarranted charges.

Please find a scanned copy of the Demand Notice that I have recieved from R Narayanan & Associates on behalf of M/s SBI Cards & Payments Services Pvt. Ltd.

Details :
Card Account Number :[protected]