[Resolved]  Sbi Chandpur, Distt. - Bijnor, U. P. 246725 — misbehave by clerk with most senior citizen

Address:Bijnor, Uttar Pradesh

Dear Sir/madam,
There is a pension acccount ( A/c no.-) in the name of Mrs. Kalavati Devi in State Bank Of India, Chandpur Distt.- Bijnor,U.P. 246725. Today on date 7th of May 2012 she was visited to branch to withdraw money, but on counter the clerk Mr Ashok Kumar Berthvay urge to sign on withdraw form in front of him. the attendant with her requested to him first match the sign with bank record. he denied and insisted to sign in front of him. then the attendant requested to the clerk to leave the counter and come near to her, because she was suffering high blood pressure and cerebral ischemia from 3rd of may 2012 and she urgently needed money for her medicines and for Doctors bills etc.
she is 78 years old and due to sickness feeling very uncomfortable and was laying on the bench.
the attendant and other persons present there requested to clerk to help her but the clerk behaved brutally and denied to pass the withdrawal form to cashier so she can not get money.
please look after this matter.

from
Dr. Vikas Tomar
[protected]
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Aug 13, 2020
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