[Resolved]  Sbi - Coimbatore Main Branch — Irresponsible Officers and worst service

Address:

Coimbatore, Tamil Nadu

SBI Main branch in coimbatore is comparitively a big one than other branches here. Today i went for ATM pin reset and to pay my loan interest. The worst service offered by the bank was clearly evident as no body was clear in which table i could get a particular service. Having brought a 70 year old woman with me, i was redirected to at least 10 tables without proper information. They were not ready to give me the loan account number which was linked to my sb account.They wanted me to find the account for myself ( This account number was not given when i took the loan nor was written in the loan card that they provided ). Also when i said the loan account number and asked how much interest should i pay for the given period, they said that i need to calculate the interest for myself and pay the interest. Even after paying the interest ( i calculated myself) they refused to put an entry in the card that was given by the bank. They said that they can provide only the counter foil which is again only my handwriting.

Nobody in the bank was ready to help as they kept redirecting to tables without an answer. I have never seen such a worst treatment to customer in any of the banks.