[Resolved]  SBI Credit Card. — Extra charge on final billed amount.

Address:Mumbai City, Maharashtra

I have made a purchase of some electronic items on my SBI Credit Card.
The final billed amount was Rs. 29,850. The merchant was supposed to swipe my card for exactly the same amount, but he charged me Rs. 30,447. That means the merchant charged me 2% extra amount just because I preferred to use electronic money.
Now my question is are these merchants authorised or legalised to charge this extra amount from customer.
I contacted SBI in this regard, SBI says that they dont take any extra amount from merchant and it is his call to charge this amount.
I was really shocked to know this... Why the hell to pay extra money?

Please guide me further.
My email id - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information