[Resolved]  SBI Credit Cards — Credit of false debit

Address:

Pune, Maharashtra

credit of false debit
I had obtained a personal loan of Rs. 231000 from SBI Credit Cards. While foreclosing the loan amount, an amount of Rs. 703.28 was wrongly/excess charged by the Bank (towards GST) on my Credit card statement issued on 18th May'12.
While contacting the customer care of SBI cards, they informed me to pay this amount on or before due date (7th June'12) and the same will be reversed in my next statement (18th June'12). Following was the mail from SBI Credit Cards
May 25, 2012.

"Dear Mr. Mishra,
Thank you for writing to SBI Cards.
This is with reference to your communication dated May 24, 2012.
Please note that credit towards the Government Service tax will be processed on your SBI card on statement generation date, thus we request you to remit the payment towards the Government Service Tax levied on your account to avoid fresh accrual of charges. Excess payment, if any, received will be adjusted towards future purchases on your account."

When I received this month statement, there was no credit from SBI Credit cards. When I again wrote a mail to them they say that it is not possible to reverse the same. following is the communication from Bank :

"Jun 23, 2012.
Dear Mr. Mishra,
Thank you for writing to SBI Cards.
This is with reference to your communication dated Jun 22, 2012.
We regret to inform you that we are unable to reverse any amount towards theGST on your SBI card account."

Request you to look into the matter