[Resolved]  SBI Credit Cards — INTEREST CHARGES & DD NOT RECEIVED CHARGES

Address:

North East Delhi, Delhi

Dear Sir/ Madam,

Refer to below pasted letter cheque of Rs 770.00 were released from my end and that was confirmed by SBI officer we will release NO DUE LETTER .

Also to update Compliant to that effect also has been send to SBI Vice President office Mr Ajay Bharti , seems he is also not go thru the submitted complaint . After that several correspondence letter were send from my end but till date nobody bother to take initiative to check the facts and close this long pending issue.

Also to share " Till Today " my self is getting telephonic calls from SBI TEAM for settlement and as per them amount has been come up approx.
Rs 11000.00 due to late payment charges levied by the SBI without checking the facts.

Request you please look into and arrange to close this also arrange to release NO DUE LETTER and also advice your team not to call in this regard.

Looking forward closer of the same and your confirmation revert in this regard.

Regards,

Hardeep Singh
(CARD NO [protected])




18.08.08


The Manager,
SBI Credit Cards
New Delhi

Subject : Excess amount Billed for CASH OFFER PAYORDER
( CARD NO [protected])
Dear Madam / Sir,

This is reference to statement Received dated 08.01.08 in which total
amount DUE were showing for Rs 4734..26 And May month Statement received dated 08.05.08 Amount DUE showing Rs 3535.90.

For Your Information in JAN.08 month Cash loan on Phone for Rs 30,000.00
offered for which EMI amount confirmed by Telecaller executive Rs 2900 approx. for 12 Months over phone , on that EMI amount only Cash loan offer were accepted by me over phone.

When pay order for Rs 30000.00 were received that was containing Covering
letter in which amount of EMI were mentioned for Rs 4370.00
for 12 Months Interest Rate Rs 14 %.

As amount of EMI confirmed for Rs 2900.00 and on letter received EMI amount
mentioned for Rs 4370.00 . In difference of amount in EMI pay order for Rs 30000.00 NOT taken by me and returned to SBI BANK duly CANCELLED marked on the same as per discussion had with SBI officer.

The update for Cancellation of issued Pay order that was informed to your
Customer care & Fraud Department team as well over phone In the Month of
JAN.08 only on receipt of pay order.

Also due to NON payment for Rs 30000.00 EMI , Late Fees also Debited in
the Feb.08 onwards statement where as pay order no taken by me and Credit
of Cancelled Pay order of Rs 30000.00 given in the statement dated 08.05.08
only after regular follow up at my end.

As regular follow in this regard after telephonic discussion with SBI Officer amount of Rs 770.00 were confirmed by them for total due amount as DD amount and other charges related to this were taken care by SBI team and also updated that NO DUE LETTER would be released upon receive of cheque of Rs 770.00 .

Hence accordingly payment were released vide Chq No 308951 dated 20.05.08 for Rs 770.00 as per confirmation given/received during telephonic discussion with Customer care officer as a Full & Final payment for card amount DUE.

As mentioned above cheque has been released and said cheque also has been cleared from my Bank, but NO DUE LETTER which were confirmed same is still not received my end. Also getting statement along with late payment

Please look into and arrange to credit amount which has been Debited Due to
amount charged for CASH LOAN OFFER and THE INTEREST and LATE PAYMENT CHARGES in Next statement.

Looking for your revert in this regard.

Regards,

Hardeep Singh
(CARD NO [protected])