[Resolved] SBI Debit Card — Money deducted twice at POS

Simanta Sarma

Address:

Kamrup, Assam

Dear Sir,
Yesterday i.e, 15/04/2011 I bought a Nike shoe with SBI ATM Debit Card from Winner Sports Pvt. Ltd. Guwahati paying Rs.4849/- and a Jeans pant from Dreamland, Ganeshguri paying Rs.1000/-. The total should be Rs. Rs.5849/- but from my account Rs.(4849X2)+(1000X2)=Rs.11698/- have been deducted. Now, I am feeling very sad losing my hard earned money for no fault of mine. I will be highly benefited if you kindly help in getting back my money.
Thanking you,
Simanta Sarma.
SBI Savings A/C No. [protected]
Card No.[protected]
SBI Branch : Gauhati Medical College

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Aug 13, 2020

Complaint marked as Resolved

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Comments

upender kumar vaid

from Delhi, Delhi

SBI Credit Cards — money debited twice from credit card

I had booked a room at Maha Vaishno Devi using my debit card on 9.3.2009 at 6:16pm and the transaction id is T 54569. When I received the statement from 15.4.2009. I was shocked to see that an amt of 508 had been debted twice from my account. I informed the credit card customer care and they assured me that that the problem was not from their side and that two transactions had been carried out by Maha Vaishno Devi and I should contact them for refund of money. They asked me to deposit 500 rs extra saying that it would be adjustes once they receive the money from Maha Vaishno Devi.

I kept in touch with Maha Vaishno Devi through emails and STD and after almost two and half months they said they were helpless and to contact your bank. The bank refuses to entertain my case saying that two months have lapsed...
Thanking you
Upender Vaid
[protected]

sbdevilsaint

from Haridwar, Uttarakhand

SBI Credit Card — DEDUCTION OF PAYMENT TWICE

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shubhadeep99

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