[Resolved]  SBI Mobile Banking — unsuccessful mobile top up

Address: Kendrapara, Odisha

Sir,I sent a request for top up of 50/- for my vodafone mobile no:[protected].The request was accepted for payment vide Tid=[protected]. The amount was deducted from my primary account. Further got a SMS for successful transaction vide Tid=[protected].But I didn't get any balance in my mobile account. on 8th Aug,The same thing happened while recharging again for top up of 50/- to this no,the amount was deducted without getting any balance.I also sent the problem through SBI feedback but there was no result from them yet. So please help me and do the needful.
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Aug 13, 2020
Complaint marked as Resolved 
Aug 04, 2015
manojkumarshiv's response
Sir ji mera account num [protected] hai mai 786 karecharge two time kia mera recharge dono time failed ho gaya or mera1572 rupes balenc kat gaya hai . 1st time tid[protected] 2nd time tid[protected] Please sir ji reversed soon my 1572 rupes amount
 
36 Comments

Comments

Dear Sir.
i recharged 197 Rupees by SBI FREEDOM Application to mobile number [protected], payment is done but not recharged yet.
Transaction detail is :


MB[protected] AIRCEL, TOPUP, [protected], AIRCEL
TRANSFER TO[protected]

kindly recharge it or refund,

Maqbool Ahmed

unsuccessful mobile top  up - Comment #2018217 - Image #0
My bsnl mobile number is-[protected]. (Rajasthan).
I am using this connection since 10 years.I had recharged of Rs 300 (transaction id[protected] through sbi mobile banking on date-21/08/2014 but my sb account debited & i have not Received any balance .Again i did the transaction through mobile on date-21/08/2014 for Rs.200(Transaction id[protected] but same balance deducted from sb account & no balance Received Kindly check and resolve my issues, and credit my balance in my mobile.

Thanks and regards
Suresh inaniya.
Contact no-[protected]

unsuccessful mobile top  up - Comment #2043159 - Image #0
unsuccessful mobile top  up - Comment #2043159 - Image #1
Mobile topup not done but amount deducted

Hi Team,

I recharge to BSNL mobile no.[protected] using SBI freedom on 22/01/2015 at 10:19 am an amount of 139 rupees, it says transaction successful, amount deducted in my account but recharge amount not got my above number. My Transaction ID[protected] so please refund my amount.
i using many times but this is my 1st complaint.

SBI Act number # [protected]
Recharge amount # 139 rupee
On BSNL number # [protected]
Date 22/01/2015, 10:19am around

please refund to my account within couple of days.

Thanks
Mukesh Patel
[protected]
sir
I request 5000/- rs fund transfer from sbi account no.[protected] to vijaya bank, on dt 06.04.2015 about 15.44 hrs, through mobile banking state bank freedom, 5000/-rs deducted my basic account vide Tid =[protected], said unsuccessful transfer Vide code=952 Tid[protected] but payment of 5000/-Rs deducted and did not reversed in my account, so i request you pl arrange to reverse my 5000/-rs in my account.,


thanks SURYA PRAKASH SHARMA
AC No.[protected]
sbi railway station JHANSI
Mb no.[protected],
Hello sir,

I have recharged my 2 mobile numbers 5 times using your sbi freedom app but all times transactions was failed. I got refund amount only for 2 transactions. But still now i did not received 3 transactions amount. I am giving my transactions details below...

1) date of all transactions : 19/4/2015
2) account nos. of all 5 transactions : [protected].
3) 5 Transactions ref. id :
Date (Value Date) NarrationRef. No.


19-Apr[protected]Apr-2015)BY TRANSFER
INB Reversal of IH[protected]- IH[protected]IX79907623 TRANSFER FROM [protected] OXIGEN SERVICES (INDIA 249.00

19-Apr[protected]Apr-2015)TO TRANSFER
INB TOPUP [protected]IH16041958 TRANSFER TO [protected] OXIGEN SERVICES (INDIA 249.00

19-Apr[protected]Apr-2015)TO TRANSFER
INB TOPUP [protected]IH16040994 TRANSFER TO [protected] OXIGEN SERVICES (INDIA 249.00

19-Apr[protected]Apr-2015)TO TRANSFER
INB TOPUP [protected]IH16021155 TRANSFER TO [protected] OXIGEN SERVICES (INDIA 50.00

19-Apr[protected]Apr-2015)BY TRANSFER
INB Reversal of IH[protected]- IH[protected]IX79892114 TRANSFER FROM [protected] OXIGEN SERVICES (INDIA 50.00

19-Apr[protected]Apr-2015)TO TRANSFER
INB TOPUP [protected]IH16002662 TRANSFER TO [protected] OXIGEN SERVICES (INDIA 50.00

19-Apr[protected]Apr-2015)TO TRANSFER
INB TOPUP [protected]IH16002466 TRANSFER TO [protected] OXIGEN SERVICES (INDIA 50.00

I called to my both customer care of 2 mobile numbers, transactions not successfully done. I request you please check my bank account details and refund my failed transactions amount as soon as possible.
SIR

I had Recharged to my docomo number for 299 ..Got message that recharge unsuccessful..but did not get my money back to account..pleas do help me out..mail id [protected]@gmail.com
Sir maine 19 December Sbi Internet banking ke mobile topup service se apne Airtel no. [protected] me 120 rupaye ka recharge karaya lekin vah fail ho gaya par mujhe refund nahi kiya gaya. Mera reference no. Hai IH43106677. PLEASE HELP ME REPLY ME IN MY NO. [protected].
I recharged 70 Rs thrrough online sbi...amount detucted from account but no talktime added to my number... .refno :IH55277293
Sir, I have recharged through SBI mobile banking but the following message were sent as below:
i) Thank you for using State Bank Internet banking. Your Transaction Ref No IH78317847 for Rs.351 on 26-JUN-16 12:10
&
Your request for TOPUP could not be completed. Amount Rs 351 would be refunded to your account within 15 minutes.
ii) Thank you for using State Bank Internet banking. Your Transaction Ref No IH78323266 for Rs.351 on 26-JUN-16 12:22
&
Your request for TOPUP could not be completed. Amount Rs 351 would be refunded to your account within 15 minutes.
iii) Your request for TOPUP could not be completed. Amount Rs 100 would be refunded to your account within 15 minutes.
iv) Thank you for using State Bank Internet banking. Your Transaction Ref No IH82339723 for Rs.109 on 14-JUL-16 11:52
&
Your request for TOPUP could not be completed. Amount Rs 109 would be refunded to your account within 15 minutes.

Till now there's no money refunded or recharged.
Therefore sir I request you kindly look into the matter and obliged.
Respected authorities
My mobile number is [protected], and I recharged it with Rs 200, online using my mobile banking account no [protected] on 24 July. The amount has been deduced from my account but not yet credited to my mobile number. I would request you to either credit my mobile number with the amount or credits it back to my bank account.
Thanking you
Neha
Sir I recharged an amount of ₹198 from state bank anywhere app.The balance got deducted from my SBI account but no Recharge was done on my mobile number. Please kindly process the balance to my number [protected] Airtel.
SBI A/C No. [protected]
I tried to pay bill of my idea mobile [protected] of Rs.847/- through mvisa by using net banking. due to txn failure I hv tried this txn 5 times and my account debited 5 times but idea received only 847/- so my a/c debited (847x4)3388/- excess.txns as under

16/2/[protected]A00018 847
16/2/[protected]A00019 847
16/2/[protected]A00020 847
16/2/[protected]A00021 847
16/2/[protected]A00022 847
issue related to mvisa so do refund excess deduction.

Till date, I have not received the refund from my bank account. Kindly look into the matter ASAP and refund me the amounts as soon as possible.
Mobile recharge not received but got sms from sbi

Mobile number XXXXXX2837 is recharged successfully for Rs. 141.00.TID: UH[protected] Oper Ref :[protected] ).If not done by you, forward this SMS from mobile number registered with SBI to to deactivate your user id. You may also call[protected].
I recharged my jio number for rs399 ..transcation successful, money deducted but got no blance on my phone...please look forward into the matter n reverse the deducted money.
Tank u.
Sbi customer
Balance of49 is deducted from my account but recharge is not successful in Vodafone operator what to do
I try to recharge the mobile number [protected] by rs.151. But recharge is unsuccessful. So I request to refund the said amount as soon as possible to my SB account number-[protected].

unsuccessful mobile top  up - Comment #3859983 - Image #0

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