[Resolved]  SBI Mutual Funds — Renewal

Address:Tiruchirappalli, Tamil Nadu

I have a mutual fund scheme opened in my wife 's name. The monthly payment was made through my bank account In order to renew the bank account the account must be in the investor"s name according to the response from[protected]. Unfortunately the person put down the phone before I completed asking my doubts which is not courtesy. The person should have either given thei nformation or should have asked whether I had any other doubts This is not a cmplaint but certainly the person attending the phone must be good in maintaining public relations Seconly When I contacted the local manager a joint account is needed to continue payment As I understand the account holder need not be the first account holder Kindly clarify. I do not like to close the account because the NAV is low.I do not like to open a new account in my wife"s name just for the sake of operating mutual funds I do not not know the origin of these rules I will be grateful if you can give me the contact address for further action if the changed rules are not inconvenient

Thanking you
Yours sincerely
Panchanatheswaran
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Aug 13, 2020
Complaint marked as Resolved 
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