[Resolved]  SBI (State Bank of India ) Credit Cards — Online Consumer Request for Permanent Credit Card Closing letter

Address:

Faridabad, Haryana

I am a victim of holding SBI credit card. Please provide me a permanent Credit Card Closing letter.
MY SBI credit card number is –[protected],

On 16/06/2010, a credit card is issue to me in the favor of fixed deposit at SBI Branch (3245) Faridabad.

On 16/06/2011, my fixed deposit time is over and I want to withdraw my amount, but SBI Branch (3245) Faridabad Official Says, “we want a credit card Closing Letter from SBI Card.”

Then on 21/07/2011, I call to customer care at [protected], at that time I have lodge a request for closing my credit card permanently and also a lodge a request for a credit card closing letter for SBI Branch (3245), Faridabad. Customer care executive says, “A mail related to your credit card is send to SBI Branch (3245) Faridabad and a closing letter is issued on your address.” But after long waiting nothing received from SBI card, due to this I was in a bad situation, where I really don’t know what to do? And where to plead?

Again on 02/08/2011, I went to SBI branch, and Here non-responsive official tell me, “we don’t receive any type of mail related to your SBI credit card.”

After all on 02/08/2011, I call to customer care at [protected] and Miss Kushbu attending my call and lodge a complaint and complaint number is[protected],

In short my SBI credit card is permanently closed from your side so please issue a Credit Card closing letter to SBI Branch (3245) Faridabad and also on my address because of Cash refund of my fixed deposit amount.

I am waiting for satisfactory reply from your side.



With Thanks & Regards.

Gourav Kala
Chief Operating Manager
Windshield Experts
Faridabad-121004