[Resolved] SBICap Securities Limited — Customer negligent | |
I am from Hyderabad. I opened a online Trading account with SBICap Securities Ltd and started facing problems. There are a number of problems that make the customer irritated. i) There is a Toll free customer care number for them[protected]. Whenever you call, nobody picks up to help you. There is no local customer support. We have many STD numbers 31000506,[protected],[protected],[protected],[protected],[protected],[protected] given by them. No use again. When there is problem, they don't lift the receiver. You can think of customer's frustration. ii) They do some changes to the website https://www.sbicapsec.com/branchdetails.asp whenever they feel like during the trading hours. They don't even let the customer know by an email at least. They say they square off the scrips by 3 PM but they change it to 2 PM and 2:30 PM without prior notice. Many times, after the customer logs into the website, they keep message on Home page which you don't see. The above are just examples. The biggest problem is with customer care. Please take care of customers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
yes i also feel the same problem
Reply
Sir
The same thing happened with me too. The peoples are very careless and thinks as Government employees . I went to their office and their employees are himself busy in their own trading so why care you . As PSU they will get the salary on time But
Due to their this behavior we suffered heavy Loss . Iwhat you write same thing happen to me .Now I am trading with other broker and satisfied.
Plez you change your broker otherwise your portfillio will be Nil
The same thing happened with me too. The peoples are very careless and thinks as Government employees . I went to their office and their employees are himself busy in their own trading so why care you . As PSU they will get the salary on time But
Due to their this behavior we suffered heavy Loss . Iwhat you write same thing happen to me .Now I am trading with other broker and satisfied.
Plez you change your broker otherwise your portfillio will be Nil
Customer negligent
I am from Madhya Pradesh. I opened a online Trading account with SBICap Securities Ltd and not receive account opening kit There are a number of problems that make the customer irritated.
i) There is a Toll free customer care number for them[protected]. Whenever you call, nobody picks up to help you. There is no local customer support. We have many STD numbers 31000506,[protected],[protected],[protected],[protected],[protected],[protected] given by them. No use again. When there is problem, they don't lift the receiver. You can think of customer's frustration.
ii) They do some changes to the website https://www.sbicapsec.com/branchdetails.asp whenever they feel like during the trading hours. They don't even let the customer know by an email at least. They say they square off the scrips by 3 PM but they change it to 2 PM and 2:30 PM without prior notice. Many times, after the customer logs into the website, they keep message on Home page which you don't see.
The above are just examples. The biggest problem is with customer care. Please take care of customers.
I am from Madhya Pradesh. I opened a online Trading account with SBICap Securities Ltd and not receive account opening kit There are a number of problems that make the customer irritated.
i) There is a Toll free customer care number for them[protected]. Whenever you call, nobody picks up to help you. There is no local customer support. We have many STD numbers 31000506,[protected],[protected],[protected],[protected],[protected],[protected] given by them. No use again. When there is problem, they don't lift the receiver. You can think of customer's frustration.
ii) They do some changes to the website https://www.sbicapsec.com/branchdetails.asp whenever they feel like during the trading hours. They don't even let the customer know by an email at least. They say they square off the scrips by 3 PM but they change it to 2 PM and 2:30 PM without prior notice. Many times, after the customer logs into the website, they keep message on Home page which you don't see.
The above are just examples. The biggest problem is with customer care. Please take care of customers.
I too have facing the same problem and customer care not care about their customers.
I fully endorse the complaints. Nobody pick up thr telephone answers email. since last 3 days mkt watch is not coming into my screen. nobody from mumbai picked the telephone and redressed my complaints. i am not ableto do business for last s days
SBICAP Securities Ltd is taking 3 to 4 months to open one Demat account. Agents placed at State Bank Branches are helpless and inefficient and they do only postal service.
If you face any problem, please address your grievances to:
dgm.[protected]@sbi.co.in
They will solve your grievance by forwarding your email to the concerned departmental head.
PR.NACHIAPPAN
[protected]@hotmail.com
If you face any problem, please address your grievances to:
dgm.[protected]@sbi.co.in
They will solve your grievance by forwarding your email to the concerned departmental head.
PR.NACHIAPPAN
[protected]@hotmail.com
I opened a online Trading account with SBICap Securities Ltd more than 6 month before and started facing problems, not yet received Internet Login Password and Trading Password for online trading on sbicapsec.com. I received September and October monthly statement through my Email without open online site and without any trading. At present I am not satisfied with SBICapsec. There are a number of problems that make the customer irritated.
There is a Toll free customer care number for them - No use
online complaint address ----NO USE, i think their is sitting some children below 10 years
Any body have SBICap Securities CEO, any higher manegers Email IDs kindly send
There is a Toll free customer care number for them - No use
online complaint address ----NO USE, i think their is sitting some children below 10 years
Any body have SBICap Securities CEO, any higher manegers Email IDs kindly send
I have submitted ny application on 22/04/11 and my account is not yet opened. Application no A1024319. No one replys and no response to emails