[Resolved] Shama Sardar Travels — Travel Nightmare
I had travelled from Chennai to Bangalore on Shama travels. The whole trip was a nightmare. It wasn't worth the money and time.
1.) The scheduled departure time of the bus was 10:15PM. The bus arrived at the bus station around 11:15PM. Instead of starting the bus, they were waiting for some last minute passengers. When other passengers started shouting, the bus started but only till around the bus station. It again stopped citing reason that they were waiting to get money for paying tolls on the way.
2.) The bus started at 11:45PM. But again stopped within 5 mins for filling Diesel. I don't understand how they can get a bus without looking at these details.
3.) Finally the bus left but not until it stopped at every major intersection to look for passengers. It was more like travelling on a "town bus".
4.) Even worse is when the bus stopped at Vaniyambadi for 40 mins just to look for any more passengers. Even shouts from other fellow passengers were not heeded by these people.
Overall this bus "service" should be stopped. There should be a place where we should be able to register complaints against these travels. And looks like this is not the first time this travels has done something like this. This seems to be a regular things.
Complaint marked as Resolved Aug 14, 2020
[Mar 31, 2014] customer support has been notified about the posted complaint.
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+91 80 6730 9290 [e-Ticketing & e-Payment]
+91 94 4433 2305 [Chennai]
+91 44 4281 8368 [Head Office]
Shop No. G3, Srji Majestic Commercial Complex, Omin Bus Stand Entrance, Koyambedu, Chennai, Tamil Nadu, India - 600107