Sheikh Jamil Ahmad — irresponsible management

Address:Mumbai City, Maharashtra

Writing from cabin-AI 101. 9.30 pm scheduled flt passengers. 10.40 pm, still on Mumbai ground. Ac not working. Shortage of oxygen. Single woman traveling. Want to know what is the airline wanting to do. Extremely. Sorry state. everyone is hungry.some people even paid 21k for a single seat. Air India should pay refund to all its passengers.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hello Every One The AIR INDIA EXPRESS From Mangalore International Airport have become so worse that they are just trying to make money and nothing else, setting up their electronic weigh machine for 5 to 8 kgs more even though if you have weights it in your local weigh machine just to charge and earn money of Rs.475 per Kg, where the allowance they given is 20Kgs and then try to cheat on access baggage, later on selling headphones after sliding down a TV movie on their own choice which for 2 passenger a TV screen top above their heads without the volume this is just to sell the headphones, travailing for so long all need at least some entertainment so headset or a music channel is a common to provide in every flight, and the food they serve is witch even an animals may not even sniff it forget about eating it, harassments are so much that traveling with family and kids are made very tuff from the airport, these flights are delayed any time as i had got a call just before 2 hours saying the time is changed thank god of this i dint get that it was not cancelled, because this flights are not reliable and they don’t refund the money if its cancelled, even thought its their fault, waste of time and security check males a tuff time and a form which is to filled which they ask all the stupid question like are you male or female, where are you going, from where your are boarding, passport no, full name, age etc, which is already in the passport and the can get this information in it or take a copy of it when passengers book a ticket its self, there are no choice for the passengers to take an convenient time to take a flight because the times are only early morning which makes passengers suffer a lot without proper break fast and there will be not even a glass of water provided that time in flight, ticket proceed raise from time to time but as in adds they say fly with cheaper rates, earlier flight there was 2 flight in a week and its nor 1 flight a week, and its said that they don’t allow any other flight as a competition will arise and the Air India Express May loose passengers, so i have decided I may no more travel in this worst and stupid Airlines which is a bad name to the Indian Airways,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3152
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information