[Resolved] ShopClues — Wrong product delivered | |
Dear Sir,
I recently bought Blackberry mobile (Rim curve 2 8530 cdma Reliance *228) from shopclues. However when in received the product what i found was that there is no sim card slotted area in this mobile. It was a fake one, cheap.
After couple of emails they agreed to pick up the mobile but never refunded money. After my emails, instead of refund they just shipped similar product. as shown they have completed the status of request. though they have not refunded the money.
And when i requested a return, they said that it is as mentioned on the website and we would not be able to return it.
These people at shopclues are making fun of retail industry. This is the second time they gave a fake product.
Please help me resolve this issue.
Order details are:
First Order no: 4533677
Second Order no: 6550892
Date of order: 22 June, 2013
Regards,
Paras Modi
Please look at the attached image of the product dispatched:
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Aug 14, 2020 Complaint marked as Resolved | |
 15 Comments | |
Comments
I have been delivered RB2140 901 Wayfarer Black Rayban Glasses against my order for RB 2132 901 Wayfarer . My order no. is 5407077. The bill also has the model number as RB2132 901 Wayfarer Black frame with green lens Sunglasses but the product in the package was RB2140 901 Wayfarer Black Rayban Glasses.
Kindly, do the needful to deliver me the product of my liking as soon as possible .
The required photographs is also attached along.
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Kindly, do the needful to deliver me the product of my liking as soon as possible .
The required photographs is also attached along.
Order number is # 8993985
I have ordered a Philips Home Theater (Order # 8861351) on 25th November. Shopclues claim that they have shipped it on 29th November. I have still not delivery. The Customer Support has been no use as they dont have any information on when the product would be delivered. For any information, I need to wait for 24~48 hours. This has been repeatedly going on.
I would suggest not to buy anything from this cheap company.
Since they dont deserve a single star, I am not rating.
I would suggest not to buy anything from this cheap company.
Since they dont deserve a single star, I am not rating.
Dear Concern -Shop clues, have seen you have only address complain which is high value this is not acceptable, this is our hard money which you are collecting through wrong product.
detail of transaction- I ordered pack of 3 Nike deo. I received a single deo and that also packed in rediff packing.
As this is a clear case of cheating.
Please address the issue urgently else i dont have other options to go to consume forum.
detail of transaction- I ordered pack of 3 Nike deo. I received a single deo and that also packed in rediff packing.
As this is a clear case of cheating.
Please address the issue urgently else i dont have other options to go to consume forum.
i have booked a flipcover of sony xperia e1 dual sim cover for my sony xperia e 1 dual mobile, vide order no. 13593675 on 6.5.14, unfortunately shopclues sent flip cover but mobile is not fit in it. i register a complaint regarding the product and the customer cell of shopclues directed me to send the snap shots of the product i accordingly sent the snapshots, today i received an email in which shopclues denying the refund, what can a customer do when this type of companies duping customers in daylight although they claimed hassle free return, and uit is a geniune complaint by a certified shop clues buyer.
i have ordered a flipcover for sony xperia e1 dual sim.vide order no. 13593675.on 6.5.2014 when i received the order it was not fit in my sony xperia e1 dual mobile.when contacted to shopclues customer cell advised send snapshots accordingly i sent snapshots but they refused to take it back and onesided decide that it is correct one.it is a case of cheating kindly pursue them they return my money
i have ordered a flip cover for mobile sony xperia e 1 dual sim order no.13593675 when i received the flip cover it was shockin it was not fit in my sony xperia e 1 dual. i contact ed cutomer care they replied send snapshots i sent accordingly but they refused to return or refund it is a day light cheating.
good site for redressal
Shopclues.com — Not given refund
My order 46446171 cancelled, but not given my refund last 4 days, when u r given my refund? You r not interested given refund, so check and given my refund immediately.Return requested for ShopClues order 14338317
i want my money back. that product quality is very cheap, i dont want that product in any condition. return my money as soon as,Amount to refund
I have cancelled my product on[protected]. Amount of 2898.00 But my amount till not refund. I am trying to call customer care but no used. My Product order no: 23567649 Kindly requesting you help me regarding the same.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
I had ordered for a Galaxy S3 Mini Andriod Phone through ShopClues online website and paid for it through the credit card. ORDER # 5378907. These people asked for time to resolve my issue as the product delivered to me was looking used and old. I also send them the pictures of the products. Spoke to Rishabh Jain Supervisor at ShopClues he promised that once the product is picked up by the courier person as per their instructions they will iniate the refuns and transfer the funds into my bank account. Today i received an email from them saying they will arrange for a pickup of the product and the replacement for it will be done by the merchant once the product is received. I JUST WANT MY 4999RS BACK THAT"S WHAT I TOLD THEM. kINDLY HELP ME REGARDING THIS.