[Resolved]  Shopping Indiatimes — Non Delivery of Item

I ordered Nokia Asha 308 (gold) dated February 8, 2013 vide Order No. [protected] through shopping.indiatimes.com. Around 15 days later the shipping details were updated. When I tracked the shipment (Blue Dart, AWB: [protected]) I found the details were incorrect. After that when I contacted customer service they said that they have cancelled the order. I used a gift card of Rs. 5000 while payment which was verified and approved by indiatimes . Now that gift card is no more valid. This is a severe treachery on part of indiatimes shopping and I would like to lodge a complaint against them.

GEORGE TOM VARGHESE

RESEARCH SCHOLAR, VLSI LAB
DEPARTMENT OF ELECTRONICS AND
COMMUNICATION ENGINEERING, N.I.T
ROURKELA, ROURKELA, ODISHA -769008
ROURKELA, ORISSA 769008
INDIA
[protected]
Email: [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Shopping Indiatimes — payment status uncertantity

sir,
i won auction of 0.48 ct gold pendant for which 500 rs were deposited thru net banking and later on 6550 rs were deposited thru netbnking on 12th aug and 19 aug, company when contacted refused to confirm online payment even after hdfc bank statement was sent company is still not able to trace, when bank hs transfered thru netbanking it is the duty to confirm reciept or ask for documents, even after if somebody is not giving reply what can be done, i make india times shopping responsible that inspite of my more than 20 mails and 10 talephonic calls co is not giving satisfactory answer, pl get me my product, and harashment caused is beyond repair
Dear Mr. Varghese,

Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.

Regards
Indiatimes Shopping
Dear Mr. Varghese,

As per our records your order was cancelled from our side due to the violation of GC policy. The refund for the same has been processed from our side. We hope that the amount has been credited.

Thanks,

Indiatimes Shopping

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