SIFY MALL — non delivery of product ordered

Sify — Non-Delivery of product ordered on Sify Shopping

I had ordered an Umrao Jaan DVD priced Rs. 99.00 from Sify Shopping on 1st Dec'07 (Order number: s[protected]m) . I had also paid through credit card on the same day.
The website had claimed that the product would be usually delivered in 3-5 days. But it has not been delivered yet. Worse still, Ihave got no reply to the mails I sent them regarding this. This kind of behaviour from a top shopping site is highly regreattable.

I request Sify to deliver my product ASAP.

SIFY MALL — My Order not Delivered

I am really fed up with Sify mall online shoping I order a product details as:

My ORDER DETAILS

Order Placed: October 27, 2008 | 18:27:16
Order number: s[protected]m
Order Total: Rs.444.00
Payment Type: HDFC Bank Internet Banking
Order Status: Inprocess
Payment Reference:
Authorisation Code: [protected]
Status from Bank: Success
PAYMENT INSTRUCTIONS


Delivered to:
Sri. Shyam Sunder sharma
44A - janak puri
Nr. Sindhi Colony, Kampo, Lashker, Gwalior, Gwalior-474001
Madhya Pradesh, India.
Ph:[protected],[protected]

Gift Message:
Happy Diwali to All_ &_ Tika for Sonu and Monu on Bhai Dooj_

Delivery Instructions:
Send on 29/10/2008

ITEMS QTY PRICE SHIPPING TOTAL

Diwali Pooja Thali and Dryfruits
Free Shipping.
Usually delivered in 3-5 working days


Sub Total: 399.00
Shipping & Handling Charges: 45.00
Discounts(-): 0.00
Gift Coupon Credits(-): 0.00
Grand Total (Rs): 444.00

I Called many time on customer care and mail also but they not respond.

Please help me...

Regards,
Pravesh Sharma
Mob:[protected]

SIFY MALL — product not delivered-money not returned

I hav placed an order for camera with Sify mall on 19/10/08 and the payment was made then and there by credit card. Therein after no information was recieved regarding despach or delivery. When the customer care was contacted (that too with much difficulty) they had irresponsible answer. Several compliants and e-mails sent was not properly replied. No person from the customer care contacted. Till date my complaint is left unredresed.

SIFY MALL — Delay poor quality wroong items

I had in November 2008 ordered several items under orders[protected], 349, 993 and 1085, as shipping was free and orders abover Rs. 1000 merited gold coins. 3 out of four items ordered under[protected] were sent after several email and telephonic complaints after a month from date of debit to my account and even then the items did not conform to the advertised products. Instead of a two fold black umbrella of good quality I was sent a garish yellow three fold umbrella and instead of free size camera cases with straps I received canon cyber shot cases without straps useless for anything but that type of camera or mobiles. Under order 00671085, I was sent a Ganesh on a stand instead of Ganesha in a small temple offered and was asked to return the same which I did on 27.11.08. Now it is exactly one month and I am yet to receive the replacement or a proper reply as to the wherabouts of the item sent back or status of its replacement . Sify mall has absolutely no control over the quality of products or over the vendors. For eg even after a month they are still waiting for a reply to email sent to the vendors. Why cant they use a telephone for exepeditiously solving customer complaints? Poor quality, great delays in receipt of items ordered and absolutely no commitment on the part of the customer executives to resolve issues. I request you to please take up the matter with the Sify mall.

I have placed a Order on 10th Feb'09 as a Valentains day gifft to my woudby

Order number :- S[protected]m

Address to delivery:- P.KrishnaVeni
B-167, Kambar Street
Block -4
Neyveli -607801
Tamil Nadu

Status show in net :- Order is Fully Ready for Dispatch (frm past three days)

But still not yet delivered to the above address, Can you please mail me the current status of my order &

Kindly try to deliver as soon as possible, Hope it's deliver soon.

Regards
Ilango Thanikodi

i won 3rd price in the reneval offer now i wanted to buy mp3 player but i dont know what to do in the 3rd step

SIFY MALL — Very Poor Service,irresponsibleness towards customer., never buy online from sify

this is regarding my online purchase of digital camera canon A580 from sify mall, and my order no is s[protected]m dated[protected]. after so many days gone but my order is still panding . they promise me to deliver my product with in 7-9 days but till date the status of my order is still in process. when i call sify customer care they always said that the product will deliver to u with in time and always said that your complaint will solve with in 24 hours but i do not know when will that 24 hours come . this is my big mistake that i order to sify mall. i think that they are unadle to give me the product. i reccomend every body on net not to buy products through SIFY MALL. and i am also file a case on sify in consumer court.
You are requested to look into the matter and take action against Sify company for cheating general public in this way
thanks

I PLACED AN ORDER FOR A MOBILE PHONE WITH SIFY MALL ON 28-02-09. PAYMENT FOR THAT GOT DEBITED TO MY CREDIT CARD A/C ON 09-03-09.I REPEATEDLY ENQUIRED ABOUT THE STATUS OF MY ORDER AND DELIVERY OF THE ORDERED PRODUCTS.SIFY PEOPLE SEEM TO BE HIGHLY IRRESPONSIBLE TOWARDS THEIR CUSTOMERS.THEY ARE NOT EVEN READY TO CANCEL MY ORDER AND REFUND MY MONEY.IN FACT, THEY DO NOT GIVE PROPER REPLIES TO QUERIES OF THEIR CUSTOMERS.PLEASE DO NOT BUY ANYTHING FROM SIFY MALL.

Sifymall — Non deliveryof book

I ordered 2 books from SIFY Mall for my wife who recently became a mother.

After few days I am informed that one of the books is out of print, the money paid for this book would be credited back to me account.

The other book was mentioned to have been dispatched ! This was mentioned in January, 2 emails later and one more phone call today 20/March/09 I am still waiting for my other book

The height of ineffeciency was the email today telling me I ordered the book to be cancelled !

Writing to them does not bring any results except they telling me to wait !

s[protected]m book name BREASTFEEDING: A GUIDE FOR NEW MOTHERS

I am very much regretting ordering from SIFYMALL.

A dissapointed customer.

[protected]@yahoo.com

I had placed order for 4 books to be gifted to my wife vide Order #10683 (SM[protected]) . SIFY does not have stock of the books which are displayed in the site. We have called several times to their office in bangalore and we were promised various dates of despatch. Even for refunds we have to wait for 7 to 10 days. It is the worst service ever seen. If the books are not available then it should not be displayed in the site.

Sifymall — Non-Delivery of products

I had ordered 4 products on oct 12 with sifymall.

after several days that is on oct 20 my parents only received one of the four items that too not that I had ordered. The rest of the three items were not delivered. I have called customer care as well sent several e-mails but these guys are non responsive. These guys are total fruad.

We ordered some flowers for our parents anniversary- order status shows shipped but our gift was not delivered to right place. i have raised many queries but no one seems to be interested in investigating or even give me any answers. Very disappointed that company cares nothing about issues resolution or customer satisfaction.

I will not order again and tell as many people as can to stay away from Sifymall.

ya there costumer care is very bad