Comments
Sifymall — Cheating by sifymall
I had purchased 2 caps online from Sifymall by paying in advance the entire amount. The estimated date of delivery was within 5-7 days as mentioned on the website. However, even after 16 days, I did not receive the product. I called Sifymall several times after the cap were not delivered even after 7 days. However, the sifymall customer care exec. only cheated by saying that the product will be dispatched soon. I got an automated message and a complaint no. but no one bothered to call on my telephone and I received no specific e-mails from Sifymall. They cheated me and I urge the other online buyers that they should be aware of this incident happened to me before they purchase anything from Sifymall.SIFY MALL — Defect in Product
HiI have purchased a Need For Speed Gaming CD from Sify Mall. I got the delivery at right time. But I am not able to install the game due to defect in CD. I have complained to Sify for this issue with complaint number 7749693 last week, they haven't taken any actions on this and also they didn't contacted me after this. Please help me out in the replacement of my gaming CD.
Thanks
Santosh Nemani
SIFY MALL — mp3 player bought from this company is not working
I have told the company before about my problem but there is no response from their side.Please understand my problem and take suitable steps to solve it.I bought a mp3 player from sify mall on 3 dec.Its product code is s[protected]m.I got it on 10 dec, but it is not working.The problem is that it is not getting charged.Please response soon.
Thank you.
I had made a purchase from sify mall with following description:
Order Number : s[protected]m
Order Date :[protected]:26:38
The product was IPOD ORIGINAL QUALITY HEADPHONES :
http://shopping.sify.com/Electronics_Durables/MP3_Players/MP3_Accessories/iPod/A...⇄
The pic shown in that link was that of IPOD's head phone..
and there was 6 months warranty and original quality headphone's promise.
BUT WHAT I GOT WAS soem cheap Chinese made roadside headphones.
Despite several mails...I have not heard back from them.
Please help me resolve this issue.
Cheaters like SIFY MALL are out n loose and cheating and making profits.. WE HAVE TO STOP THEM.
Nipun
Order Number : s[protected]m
Order Date :[protected]:26:38
The product was IPOD ORIGINAL QUALITY HEADPHONES :
http://shopping.sify.com/Electronics_Durables/MP3_Players/MP3_Accessories/iPod/A...⇄
The pic shown in that link was that of IPOD's head phone..
and there was 6 months warranty and original quality headphone's promise.
BUT WHAT I GOT WAS soem cheap Chinese made roadside headphones.
Despite several mails...I have not heard back from them.
Please help me resolve this issue.
Cheaters like SIFY MALL are out n loose and cheating and making profits.. WE HAVE TO STOP THEM.
Nipun
SIFY MALL — bad service and incorrect product
Good morning,I had 2 orders with SIFY mall
S No Order Number Order Date Payment Type Order Status Total Amount
1 s[protected]m 2nd Apr'08 HDFC Bank Internet Banking Order is Fully Dispatched Rs. 320.00/-
2 s[protected]m 31st Mar'08 HDFC Bank Internet Banking Order is Inprocess Rs. 345.00/-
s[protected]m :
the order was this product
New Swimming Pool / Water Pool
New Swimming Pool / Water Pool
Seller : STYLISH
Price : Rs. 428.00
Selling Price : Rs. 275.00 / USD 6.93
You Save : Rs. 153.00
About the Product : New Swimming Pool / Water Pool
# New Attractive Swimming Pool / Water Pool
# Best Quality Water Pool Available
# Enjoy this summer with fun with this Pool that's easy to set up in any backyard!, or even inside the House
# The pool has rigid, heavy duty PVC embossed sidewall and a permanently attached sturdy vinyl bottom! Ample water capacity allows for lots of hours of enjoyment .
# Just unroll and flip open and it's ready to fill! No assembly, so preparation is a snap!.
# Permanently attached sturdy vinyl bottom.
# Water capacity (100% of wall height): (100 L)
# Dimensions (+/-) 44inch x 10inch
I RECEIVED A 24” X6” INFLATABLE POOL WORTH RS 86.
(http://shopping.sify.com/Kids_Store/By_Categories/Toys_and_Games/Inflatable_Toy...⇄Intex_Inflatable_2_feet_2_ring_Baby_Water_Pool-_item_13179387___14240743.html)
THE SECOND ORDER WAS FOR A SCHOOL BAG, WHICH NOW HAS BEEN CANCELLED AS IS OUT OF STOCK.
MY ISSUES ARE
A. I HAVE BEEN CALLING SIFY FROM THR 5TH APRIL FOR THE BAG BUT THEY KEPT SAYING IS UNDER PROCESS. 2 COMPLAINTS WERE LOGGED ONE NUMBER IS 6720247.
TODAY, 15APR I HAVE BEEN INFORMED BY A MR. DHANRAJ THAT THIS HAS BEEN CANCELLED AS THE PRODUCT IS OUT OF STOCK. HE TRIED TO CALL ME ON 13 APRIL AT 1020 BUT SAYS MY PHONE WAS NOT AVAILABLE.
IT HAS BEEN 2 DAYS SINCE AND NO CALLS HAVE BEEN RECEIVED.
WHY THE DELAY
SHOULD NOT HAVE SIFY KNOWN THE PRODUCT WAS OUT OF STOCK WHEN I CALLED ON THE 5TH APRIL CHASING THIS.
WHY NO EMAIL
B.
THE WRONG POOL.
I ASKED MR. DHANRAJ WHAT DO WE DO NOW THAT THE WRONG PRODUCT WAS RECEIVED. AS PER HIM HE WILL HAVE IT COLLECTED AND ONCE RECEIVED WILL SEND THE CORRECT ONE OUT. I WAS WHY DON’T You DO IT AT THE SAME TIME. HE IS NO THIS IS THE PROCEDURE AND I WILL FOLLOW THIS ONLY.
I WAS OK CANCEL THE ORDER AND REFUND MY MONEY. HE IS OK WILL HAVE IT COLLECTED THEN ONLY WILL CANCEL THIS AND THEN BEGIN PROCESSING THE REFUND.
I WAS OK HOW LONG WILL IT TAKE TO BE COLLECTED
MR. DHANRAJ : 48 HRS
ME : WHAT IF NOT COLLECTED
MR. DHANRAJ : YOU CAN CALL ME AND SAY IT HASN’T BEEN,
WHAT KIND OF SERVICE IS THIS? IS THIS ANY WAY FOR THE INCHARGE AT THE HELP DESK TO SPEAK? I AM SHOCKED AT HIS CALLOUSNESS AND INDIFFERENCE.
I ASKED HIM IS IT MY FAULT THAT THE WRONG PRODUCT HAS BEEN DELIVERED.
MR. DHANRAJ : IT IS NOT MY FAULT and I DON’T EVEN KNOW WHAT HAS BEEN DILIVERED.
WHEN I GAVE HIM DETAILS THAT I RECEIVED A 24” INFLATABLE POOL HE ASKS ME TO SPELL IT….I RETORTED ITS YOUR PRODUCT GO ON THE NET AND TAKE THE SPELLING DOWN.
HE HAS AGITATED ME EXTREMELY AND INSTEAD OF PACIFYING ME AND REASSURING ME ABOUT SIFY HE HAS SHATTERED THE IMAGE.
PLEASE SOMEONE CHASE THIS AND LET ME KNOW
A) WHEN WILL MY REFUND BE PROCESSED
B) WHAT WILL HAPPEN ABOUT THE INCORRECT POOL.
A new complaint has been logged
Complaint- 6757413 for the wrong pool
Best Regards
Dianne
[protected]